VanillaCokeZz Posted September 16, 2024 Posted September 16, 2024 The R3 has been losing the WAN connection to my modem for 2 days. The R3 is connected via PPPOE. I have disconnected the modem and the R3 from the power supply but the fault is clearly with the R3 because I have a constant DSL connection on the modem.
Administrators Netduma Fraser Posted September 16, 2024 Administrators Posted September 16, 2024 Can you provide the log when this happens please?
Devastate Posted September 16, 2024 Posted September 16, 2024 On 6/11/2024 at 2:29 PM, Devastate said: I have an issue with the R3 WAN connected via PPPoE. When the modem resyncs or restarts, the R3 doesn't automatically reconnect to the modem. This requires me to manually reconnect the connection via changing connection type and changing back, disconnecting and reconnecting the WAN Ethernet cable from the R3, or restarting the R3. I believe this issue is related to the latest firmware (v4.0.219). To my knowledge, this didn't affect me on the previous firmware (v4.0.41). I have tried factory resetting the R3 to resolve the issue, but it still occurs when I restart the modem. Could the issue above be the same issue you are having?
VanillaCokeZz Posted September 18, 2024 Author Posted September 18, 2024 On 9/16/2024 at 9:10 PM, Devastate said: Could the issue above be the same issue you are having? No, it also interrupted the connection to the WAN during operation tonight. No resync or restart Devastate 1
Administrators Netduma Fraser Posted September 19, 2024 Administrators Posted September 19, 2024 On 9/18/2024 at 4:31 AM, VanillaCokeZz said: No, it also interrupted the connection to the WAN during operation tonight. No resync or restart Grab the logs please and we can take a look
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