Blumio Posted August 18, 2024 Share Posted August 18, 2024 Hi together, I lost everytime I play CoD the connection to the router via LAN. Both PCs are connected vis LAN and lost the connection about 3 minutes. Like the router doing a reboot. Today it was after 3-4 hours gametime and sometimes it is after 1 hour. Also what I noticed is that my gaming PC dont have the connection to the internet after starting for 3 sec or something like that. I always got the error that afterburner cannot connect to the update Server because of missing internetconnection. Iam on latest Version 4.0.236 thanks for support BR Manu Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 19, 2024 Administrators Share Posted August 19, 2024 Is it just the gaming that's disconnecting or the device or other devices? Do you see anything blocked on the Geo-Filter when this happens? Link to comment Share on other sites More sharing options...
Blumio Posted August 19, 2024 Author Share Posted August 19, 2024 Hi @Netduma Fraser no the whole pc lost the connection. Both PCs are connected via LAN. Today it happen again with my workin laptop and it is connected via WIFI. This happen the first time Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 19, 2024 Administrators Share Posted August 19, 2024 Can you provide the logs from the troubleshooting page on the router when it happens please? Link to comment Share on other sites More sharing options...
Blumio Posted August 19, 2024 Author Share Posted August 19, 2024 Will do thanks a lot Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Munz01 Posted August 20, 2024 Share Posted August 20, 2024 @Netduma Fraserhappened to me few times today. Randomly netduma loses lan connection. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 20, 2024 Administrators Share Posted August 20, 2024 12 hours ago, Munz01 said: @Netduma Fraserhappened to me few times today. Randomly netduma loses lan connection. Does it recover itself, do you need to reboot etc? Is there any pattern with device or internet usage as to when it happened? Link to comment Share on other sites More sharing options...
Munz01 Posted August 20, 2024 Share Posted August 20, 2024 1. Main EE router never resets 2. Netduma ethernet cable loses connection 3. Comes back automatically but takes a while 4. I’ve only seen it happen when I play Call Of Duty /WZ 5. it happens less often when I have steady ping off Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 20, 2024 Administrators Share Posted August 20, 2024 How have you set the EE hub to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode Set a reserved IP for your gaming device on the router then reboot, wait 4 minutes and see if it happens again please Link to comment Share on other sites More sharing options...
Munz01 Posted August 20, 2024 Share Posted August 20, 2024 1. Netduma set on DMZ 2. EE router does not have modem or bridge mode 3. Already have ip reserved for my gaming device Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 20, 2024 Administrators Share Posted August 20, 2024 All we can tell from the logs is that it has crashed, if you could download the full log the next time we may be able to tell more Link to comment Share on other sites More sharing options...
Blumio Posted August 23, 2024 Author Share Posted August 23, 2024 Hi Fraser today I got the same problem which I described above. System logs are attached R3_2024-08-23T23_24_12.390Z_logs.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 24, 2024 Administrators Share Posted August 24, 2024 Could you try this firmware? https://forum.netduma.com/topic/56332-r3-disconnections/?do=findComment&comment=420716 it may not work but worth a try Link to comment Share on other sites More sharing options...
Blumio Posted August 31, 2024 Author Share Posted August 31, 2024 Hello so the firmware doesnt help. It makes it worst. Geofencing doesnt work like before. Often I connect and reconnect to a server this the whole time. Any ideas ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 31, 2024 Administrators Share Posted August 31, 2024 Go up to the properly posted firmware in Early Access which is more up to date. The team are still actively looking into the issue as well. Blumio 1 Link to comment Share on other sites More sharing options...
Blumio Posted September 3, 2024 Author Share Posted September 3, 2024 Other Issue. Now I got the Info that not every feature is loaded correctly. Logs attached logs_start.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 3, 2024 Administrators Share Posted September 3, 2024 Could you provide a screenshot of what you're seeing please? Link to comment Share on other sites More sharing options...
Blumio Posted September 13, 2024 Author Share Posted September 13, 2024 are you seen this correct? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 13, 2024 Administrators Share Posted September 13, 2024 All I'm seeing is a black image? Link to comment Share on other sites More sharing options...
Blumio Posted September 13, 2024 Author Share Posted September 13, 2024 Now its better. This is the info I got Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 13, 2024 Administrators Share Posted September 13, 2024 Great thanks, do try the new firmware in Early Access we posted today but otherwise if you click continue anyway can you get past that screen? Link to comment Share on other sites More sharing options...
Blumio Posted September 13, 2024 Author Share Posted September 13, 2024 Sometimes it works but most time not..... Failed to load minimum required components. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 13, 2024 Administrators Share Posted September 13, 2024 Can you save the logs when it happens please? Link to comment Share on other sites More sharing options...
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