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Slow connection/speed test speeds and Fortnite question


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Hi folks.

Is there a reason the R3 effectively halves my line speed?
I have a 1000mbps down/50mbps up plan and on previous routers was able to achieve very close to those speeds with no problem. The R3 tops-out at just over half my download speed (upload speed is about 10mbps lower); this is prior to any congestion control being applied.

This means that when I want to apply congestion control and/or reserve for devices I can't go too low as then everything on the network is limited.

Additionally, has anyone seen better stability/hit reg with Fortnite? Steady Ping seems to increase ping AND cause issues relating to hit reg.

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What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode. Are ALL devices connected to the R3?

Where are you testing the speeds? Is speed test bypass enabled?

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  • 2 weeks later...
On 8/7/2024 at 12:09 AM, Netduma Fraser said:

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode. Are ALL devices connected to the R3?

Where are you testing the speeds? Is speed test bypass enabled?

It’s not connected to a router, it’s connected to the NBN box (Australia); connection is PPPoE. All devices were connected to the R3. Bypass was enabled. 
 

Additionally, and this is a complaint I’ve raised on previous firmware,  I woke up this morning to my family complaining about no internet, yet again the Netduma had failed at the dhcp/routing table/whatever level and upon reboot just pretends it’s routing to all the “unknown devices”. 
 

I’ve been so patient with this router and polite here, but the repeated failures along with halving the connection speed is just… yuck. 

So I’ve had to take this off my network; I literally had to choose between diabolical hit reg in every game and working internet. 

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Ah gotcha, that'll be due to PPPoE unfortunately - it's something the team will look at boosting but it may be quite difficult. 

Have you tried the newest firmware we just posted to Early Access this week?

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7 hours ago, Netduma Fraser said:

Ah gotcha, that'll be due to PPPoE unfortunately - it's something the team will look at boosting but it may be quite difficult. 

Have you tried the newest firmware we just posted to Early Access this week?

Why on earth would PPPoE be an issue?! Was there any documentation about PPPoE having issues on the R3?

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18 minutes ago, Netduma Fraser said:

I'm not sure on the specifics about that, if you have the ISP modem/router handle PPPoE instead you should then get the full speeds through the router

I’ve got a deco x20 setup. As far as I know you can’t put things in the DMZ, so that would render the R3 pointless?

 

im quite annoyed here. I had to buy and ship this to Australia and there was nothing listed about PPPoE issues otherwise I wouldn’t have bought it. 
 

I even recommended this to others who bought it over here and now I feel somewhat guilty if they’re on PPPoE. 

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  • 1 month later...
On 8/17/2024 at 9:05 AM, Netduma Fraser said:

I believe it does have port forwarding so you can forward the specific ports for the game to the R3 and that should then allow you to have an Open NAT

I’m willing to give it another go. 
So it’s just a matter of putting it on the network and forwarding the ports?

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Yes that's right, connect the R3 to your ISP modem, set the port forwarding rules on the modem to the R3, you may then need to copy the same rules to the R3 but towards the device, then check your NAT

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