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The Geofilter not working


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Good morning,

I have an issue with my XR500, geofilter not working properly.Show me the circle but not find any servers. I upgrade my router in the latest beta firmware hopes fix that bugs but the problem there is still one. 
The steps doing to fix it is  change my ip on Xbox ,delete the previous ip on router and as a device on geofilter but the problem not fix it.

Any help for solutions?

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Change the console to use automatic network settings, then check the IP on the console, then check the Device Manager for the device you think it is, do the IPs match? If so please provide a screenshot of your Geo-Filter page.

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Fraser i can’t take a screenshot coz i have new  issue Duma OS not running. I have it and before that (Sometime in the day) but do it reset 10.0.0.1/adv_index.htm and fix it after that. Now can’t resolved the problem. I disconnect the power plug for 10min do reset and waiting 4 min but have the same issue. I think need hard reset but which firmware coz I have it as u said before and problem with Geofilter. 

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I'd suggest being on this firmware ideally if you're not already: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ try upgrading using the adv index URL and see if it works after that - I would suggest a factory reset though after that is all completed.

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