Connecting to servers outside radius and then kicked from them.

[thahyp]

Hello,

I just received the router and I'm very happy with it.

But this issue happens sometimes and I don't know what's causing it.

I have already disabled Steady Ping, Geo-latency, and fast search.

and enabled strict mode, and have set Ping assist to 0,0.

The game is Halo Infinite.

[Netduma Fraser]

For Halo because they made those changes to block Geo-Filters essentially, the only way you'll be able to filter for the game is to use Geo-Latency, you may receive servers outside your radius but it shouldn't happen too often.

[thahyp]

16 hours ago, Netduma Fraser said:

For Halo because they made those changes to block Geo-Filters essentially, the only way you'll be able to filter for the game is to use Geo-Latency, you may receive servers outside your radius but it shouldn't happen too often.

I've been trying Halo MCC as well, and after I used Geo-Latency all I've been getting is US servers.

So I'm thinking geo-filtering doesn't work I guess?

 

[Netduma Fraser]

Where country are you playing from? How big is the radius you have set? Are you using Ping Assist as well? What is the search method you're using on the game? 

What firmware version are you on currently?

[thahyp]

26 minutes ago, Netduma Fraser said:

Where country are you playing from? How big is the radius you have set? Are you using Ping Assist as well? What is the search method you're using on the game? 

What firmware version are you on currently?

Saudi Arabia.

It's pretty big and includes all the EU servers along with a couple others.

My ping assist is set at 0,0 / off.

What do you mean by search method? If it's the in-game you're referring to I haven't changed anything; open to everything.

I just upgraded to the latest firmware as I read this, if it's the reason I might have to try again now.

[thahyp]

So I just tried Halo MCC, and got connected to East US when it's outside my radius.

but this time after using Geo-Latency, it didn't kick me out.

[Netduma Fraser]

I'll have the team check with Halo and see if it's still working with Geo-Latency. In the meantime I would suggest doing a factory reset now you've upgraded and then try again.

[thahyp]

3 hours ago, Netduma Fraser said:

I'll have the team check with Halo and see if it's still working with Geo-Latency. In the meantime I would suggest doing a factory reset now you've upgraded and then try again.

Same after factory reset.

[Netduma Fraser]

Okay thanks for letting us know, I'll get the team to test it

[thahyp]

Any updates on this?

 

[Netduma Fraser]

As far as they can tell it is working, they were able to force a server in a different country just using Geo-Latency. Can you provide a screenshot of your Geo-Filter page please?

[thahyp]

12 minutes ago, Netduma Fraser said:

As far as they can tell it is working, they were able to force a server in a different country just using Geo-Latency. Can you provide a screenshot of your Geo-Filter page please?

 

[Netduma Fraser]

Make the radius smaller and move the location so you're covering yourself and Europe and try again

[thahyp]

6 minutes ago, Netduma Fraser said:

Make the radius smaller and move the location so you're covering yourself and Europe and try again

This is as small as possible to include all the EU servers, which is the best for me and what I'm trying to play on.

[Netduma Fraser]

You could do this instead: 

[thahyp]

2 hours ago, Netduma Fraser said:

You could do this instead: 

 

What does that picture entail exactly?

Elaborate please because I didn't understand what needs to be done there.

[Netduma Fraser]

I've moved the location further north and reduced the radius by ~1000km but it still covers all the areas you wanted

[thahyp]

What does that change? 

The geofilter does in fact work on another game so it's not about the radius...

[thahyp]

So just to put it out there, the geofilter does NOT work on Halo Infinite and Halo MCC.

[Netduma Fraser]

The team couldn't reproduce this - you have a PC and Xbox added there, which are you playing the game on or both? Do you have the Geo-Filter enabled before you turn on the game?

[thahyp]

5 hours ago, Netduma Fraser said:

The team couldn't reproduce this - you have a PC and Xbox added there, which are you playing the game on or both? Do you have the Geo-Filter enabled before you turn on the game?

Yes. Xbox is for Halo 5 which is what works and makes me think that the Geofilter is working correctly.

But when I use the PC for the other games; be it MCC or Infinite, it does not work. 

[Netduma Fraser]

Instead of adding the PC as a console have you tried the Halo Infinite option?

[thahyp]

13 hours ago, Netduma Fraser said:

Instead of adding the PC as a console have you tried the Halo Infinite option?

Tried that as well.

[thahyp]

What am I missing Mr. Fraser?

[thahyp]

Any updates on this?