Some_Dude Posted July 2 Share Posted July 2 Result of ipconfig: IPv4 Address. . . . . . . . . . . : 100.110.5.195 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 100.110.5.1 I stupidly set ipv6 by mistake in the reset proces. And now managed to get the pc working without ipv6 in networking, but the wifi doesn´t work or broadcast. I can´t setup NAT for open nat. But the ping and bandwith is way better than my former ISP. I hope, you can help. Thank you. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 2 Administrators Share Posted July 2 Based on the IP address you have there you have CG-NAT so you won't be able to get an Open NAT. You can do the test at the bottom of this guide to double check: https://support.netduma.com/en/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat What happens when you try to access the router via ethernet, what do you see? Some_Dude 1 Link to comment Share on other sites More sharing options...
Some_Dude Posted July 2 Author Share Posted July 2 Thanks for the reply. I have a public ip and they would put the fiber box in bridged mode. Nothing happens. It times out. Ping results in TTL expired in transit. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 2 Administrators Share Posted July 2 Everyone has a public IP, I just did a trace to yours and didn't get any timeouts - did you specifically do the IP you see if you put my ip into Google? Some_Dude 1 Link to comment Share on other sites More sharing options...
Some_Dude Posted July 2 Author Share Posted July 2 I took the power of the fiber box. removed ethernet to it and set up the netduma. But without even having to enter login and password after reset. Set the password and now Default Gateway . . . . . . . . . : 192.168.77.1 Thank you. I hadn´t rebooted the fiber box... duh 😕 Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Some_Dude Posted July 2 Author Share Posted July 2 28 minutes ago, Netduma Fraser said: Everyone has a public IP, I just did a trace to yours and didn't get any timeouts - did you specifically do the IP you see if you put my ip into Google? It´s a dynamic ip, so they didn´t setup a static ip. Also I will get out of cgnat asap. It´s 10 jumps Thanks for your help. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Some_Dude Posted July 5 Author Share Posted July 5 The release time in the fiber box is 3 hours and after that the Netduma R2 keeps loosing internet connection. I managed to factory reset and apply the 3.3.280. The update kept not applying the 3.3.280 (Which I already had.) The changed the fiber box just 2 months ago because the old one malfunctioned. So it´s the most recent version for fiber connection here in Denmark. The fiber bos is in bridged mode and I have a static IP address. But now the Netduma keeps rebooting until I unplug the fiber box cable. It´s very strange. I´ll try to get 12 hours release on the fiber box connection. I would like to praise your Netduma app. it´s so easy to port forward and make static lan connections. ipconfig: Connection-specific DNS Suffix . : lan IPv4 Address. . . . . . . . . . . : 192.168.77.xxx Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.77.1 There´s only 1ms in tracert. and 1 jump. 1 <1 ms <1 ms <1 ms Thanks for any help. Link to comment Share on other sites More sharing options...
Some_Dude Posted July 5 Author Share Posted July 5 it turns out it may be the ps5 that tries to become a router instead of the netduma r2. Very weird. The cable on my pc also looses the internet connection continously. on / off all the time. It only connects to the internet for at very short period of time. But the ps5 is not in sleep mode but turned off. Now it´s cabled off when I don´t use it. Let´s see it if changes everything. The support also suggested that it could be the netduma power supply that could be the problem. Next 3rd hour is in 1 hour. The ps5 is also a static lan ip address for port forwarding. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 5 Administrators Share Posted July 5 Where have you set the static IP address for the R3 exactly? It all depends how that is done because if it hasn't been done correctly then that's why this could be happening Some_Dude 1 Link to comment Share on other sites More sharing options...
Some_Dude Posted July 6 Author Share Posted July 6 it´s a Netduma R2. I did it in Network settings - DHCP. Link to comment Share on other sites More sharing options...
Some_Dude Posted July 6 Author Share Posted July 6 The rapp ping heatmap starts the reboot thing. I changed the cable to the fiber box just in case. I moved the power cable to the netdumas to a different wall socket. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 6 Administrators Share Posted July 6 Can you provide a screenshot of your DHCP page please? What firmware version are you using? Some_Dude 1 Link to comment Share on other sites More sharing options...
Some_Dude Posted July 7 Author Share Posted July 7 sure. Firmware is 3.3.280. I tried changing the DHCP lease time to 3 hours to correspond with the lease time on the fiber box. But that made is far more unstable for just about 10 - 20 minutes up time. I just had no static ip for my gamer rig and ps5. They still get the same local ip each time. And the dhcp request in both of them are automatic. 😕 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 7 Administrators Share Posted July 7 That's fine, to make the R3 have a static IP to hopefully prevent this lease being a problem you'll need to do this on the right hand side - WAN > Network > Static. Check the WAN IP for the R3 on the System Information page then put in the Settings like this: IP (the WAN IP on the System Information page) Subnet Mask 255.255.255.0 Gateway (the IP address you use to access the box) then apply and reboot, wait a few minutes and see if the issue happens again. Some_Dude 1 Link to comment Share on other sites More sharing options...
Some_Dude Posted July 7 Author Share Posted July 7 Thank you. Although it continously reboots the first time. Taking the cable to the fiber box stops it and plugging it in gave me 4 hours 50 minutes without problems and then it occurred again. With rebooting until I took the cable and waited for steady lights and plugging the cable again. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 7 Administrators Share Posted July 7 Set the same static IP information on the box as well then for the R3 and lets see if that stops it Some_Dude 1 Link to comment Share on other sites More sharing options...
Some_Dude Posted July 9 Author Share Posted July 9 I can´t access the fiber box. I´ll try if technical support can do it. Thank you. Link to comment Share on other sites More sharing options...
Some_Dude Posted July 10 Author Share Posted July 10 They couldn´t make it a static ip in the fiber box it as it is in bridge mode. Also my Netduma R2 suddenly yesterday started disconnecting the ethernet ports. First port 3 then port 4. I reset the router and now the ethernet ports all work again. 😕 It still reboots continously after 3 hours lease is up in the fiber box. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 10 Administrators Share Posted July 10 Could you ask them to extend the lease time at all? Link to comment Share on other sites More sharing options...
Some_Dude Posted July 16 Author Share Posted July 16 No, not at all. They have some feature to update their network settings. But I just got a Netduma R3 yesterday and it has been running smoothly for 18 hours without any problems. :) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 16 Administrators Share Posted July 16 What do you mean? Ahh that's great to hear! Link to comment Share on other sites More sharing options...
Some_Dude Posted July 17 Author Share Posted July 17 If they up the lease time in the fiber box. It will be updated back to 3 hours lease in regular updates. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 18 Administrators Share Posted July 18 It might be worth doing at least once if the issue happens again just to see if it does help Link to comment Share on other sites More sharing options...
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