Brendenheo Posted June 28, 2024 Share Posted June 28, 2024 Is ping heatmap not working for anyone else? I factory reset this 3 times and installed new update Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 29, 2024 Administrators Share Posted June 29, 2024 It's working fine for me, what is the issue you're seeing with it exactly? Link to comment Share on other sites More sharing options...
Brendenheo Posted June 29, 2024 Author Share Posted June 29, 2024 The games do not load Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 29, 2024 Administrators Share Posted June 29, 2024 As in the list for the games? Clear your browser cache/cookies then try again Link to comment Share on other sites More sharing options...
Brendenheo Posted June 29, 2024 Author Share Posted June 29, 2024 I did that. Unfortunately didn't fix the issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 29, 2024 Administrators Share Posted June 29, 2024 Right click the page, then go to Inspect (Element), on the window that appears click on the Network tab. Then click the checkbox to disable cache. Then click and hold the browser refresh button, and click Empty Cache and Hard Reload. Then see if it loads correctly please. Link to comment Share on other sites More sharing options...
Brendenheo Posted June 29, 2024 Author Share Posted June 29, 2024 Still nothing loads Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 29, 2024 Administrators Share Posted June 29, 2024 Resync the cloud by clicking the  icon top right of the Ping Heatmap page, do you see them then? Link to comment Share on other sites More sharing options...
Brendenheo Posted June 30, 2024 Author Share Posted June 30, 2024 I did that. Still doesn work Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 30, 2024 Administrators Share Posted June 30, 2024 Can you provide a screenshot of exactly what you're seeing please? Link to comment Share on other sites More sharing options...
Brendenheo Posted July 1, 2024 Author Share Posted July 1, 2024 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 1, 2024 Administrators Share Posted July 1, 2024 What is the web browser/device you're using to access? Link to comment Share on other sites More sharing options...
Brendenheo Posted July 1, 2024 Author Share Posted July 1, 2024 Chrome Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 1, 2024 Administrators Share Posted July 1, 2024 Could you provide a picture of the back of the router please? Link to comment Share on other sites More sharing options...
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