Trouble Logging into R3 account

[itz_KonfliK]

@admin I'm having trouble logging into my R3, i connect to the modem go to the ip address in the URL and log in with my credentials but the username and password box just blinks and tells me something about my connection to the site not being private. no matter how many times i click sign in it doesnt log in.  I've never had trouble before logging in to fix my settings, I need some help please.

[Netduma Fraser]

Can you provide a screenshot of the issue you're seeing exactly please?

[itz_KonfliK]

Heres a video of what’s happening. 

[Netduma Fraser]

Thank you, that indicates you're entering incorrect credentials, if you've done a reset or unplugged it then it's possible it's reverted to the default credentials admin / password

[itz_KonfliK]

but i didnt, my R3 hasnt been reset since i got it, the only thing that was reset was my R2 when i gave it to my brother who lives in florida. Could that have messed my account up if he reset the R2 to create his own account? i dont see how being i had to set up a completely new log in when i got my R3. 

[itz_KonfliK]

also, the R3 doesnt even turn on until i turn my ps5 on, do i need to do a reset? if so, how do i reset it?

[itz_KonfliK]

@Netduma Fraser Never mind i got it, you were right my username was incorrect lol. thank you for your help, its really appreciated.

[Netduma Fraser]

Good to hear that was the cause, thanks for the update and posting the solution!