DJAYY Posted June 18 Share Posted June 18 Whenever I turn on my PS5 it says it is offline or says online status unknown. I have to go to the settings and run a connection test to get it to connect every time I turn it on. This did not happen with my older router which was just a $80 Linksys one. This is problematic for the time wasted to connect and it also wont download updates to software or games while in rest mode with this. Does anyone know what may be causing this? I have already: Reset the router Turned off the adblocker on the PS5 Reset the PS5 Re-setup the online internet connection on the PS5. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 18 Administrators Share Posted June 18 What firmware version are you on currently? It can take up to 30 seconds to reconnect after being off (we're looking into this), if you want does it come back online? How are you connected exactly to the router? Link to comment Share on other sites More sharing options...
DJAYY Posted June 18 Author Share Posted June 18 What firmware version are you on currently? DumaOS Version: 4.0.219 App Version: v4.0.71 (I just did a firmware update recently, I don't think this was happening before it) It can take up to 30 seconds to reconnect after being off I will wait next time to see if it comes back online on its own. I haven't noticed it coming back on as of yet, but i may be moving to the settings too quickly. How are you connected exactly to the router? I am wired to the router. Thanks! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 18 Administrators Share Posted June 18 Okay let us know, if you shut down the console fully and turn it on next time does it come online quicker? Link to comment Share on other sites More sharing options...
DJAYY Posted June 22 Author Share Posted June 22 So i shut down the console completely and left for a few days and when i returned i turned it back on to play. It says offline, after maybe 15 seconds it loaded everything as if i was online (similar to how you said) - however i would go over to my friends list and it said i had no friends. Then i went to my profile and it said online status is "unknown". I had to run a connection test to get it to connect. This was from a full shutdown state. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 22 Administrators Share Posted June 22 Okay that's more as expected, did you have the Geo-Filter enabled at the time? Wondering if that's the cause for the friends list not showing as that would be something we can then fix with a cloud update easily. Link to comment Share on other sites More sharing options...
ASSASSINS137 Posted June 23 Share Posted June 23 8 hours ago, DJAYY said: So i shut down the console completely and left for a few days and when i returned i turned it back on to play. It says offline, after maybe 15 seconds it loaded everything as if i was online (similar to how you said) - however i would go over to my friends list and it said i had no friends. Then i went to my profile and it said online status is "unknown". I had to run a connection test to get it to connect. This was from a full shutdown state. Everytime you have the geo filter enabled after 1 game ,everyone on call of duty warzone is offline ! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 23 Administrators Share Posted June 23 5 hours ago, ASSASSINS137 said: Everytime you have the geo filter enabled after 1 game ,everyone on call of duty warzone is offline ! Specifically those playing that game appear offline? That's very odd, do you notice anything blocked on the map when this happens? Link to comment Share on other sites More sharing options...
DJAYY Posted June 23 Author Share Posted June 23 i do not have the geo-filter enabled. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 23 Administrators Share Posted June 23 Okay thanks, I'll pass it onto the team to take a look at. Spoiler DJAYY 1 Link to comment Share on other sites More sharing options...
boothay Posted June 23 Share Posted June 23 MY ps5 is doing the same thing...i have the latest firmware installed and ps5 is up to date.. wire connection Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 23 Administrators Share Posted June 23 31 minutes ago, boothay said: MY ps5 is doing the same thing...i have the latest firmware installed and ps5 is up to date.. wire connection Thanks for letting us know, the team will look into it Link to comment Share on other sites More sharing options...
Monsta Posted July 4 Share Posted July 4 On 6/23/2024 at 11:31 PM, boothay said: MY ps5 is doing the same thing...i have the latest firmware installed and ps5 is up to date.. wire connection Try Changing your DNS on your ps5 8.8.8.8 8.8.4.4 1.1.1.1 1.0.0.1 try these Link to comment Share on other sites More sharing options...
Sub-Xero Posted July 5 Share Posted July 5 I've had the same exact issue(s) since I got my R3. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 5 Administrators Share Posted July 5 10 hours ago, Sub-Xero said: I've had the same exact issue(s) since I got my R3. Does it come online if you wait about 30 seconds? Link to comment Share on other sites More sharing options...
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