Capoeira82 Posted June 9 Share Posted June 9 I can't play with this release (.219), constant LAN disconnections, attached there is the log, can you help me? R3_2024-06-09T22_06_33.068Z_logs.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 9 Administrators Share Posted June 9 What do you mean by constant - how frequently is it happening? Is it one specific device or ALL devices? Does the connection re-establish itself or do you need to reboot/reset to get it back? If needed, would you be willing to enable remote access so the team could potentially remote in to take a look when it happens? If so, please: Ensure the R3 is in the DMZ on your ISP modem/router or the ISP modem/router is in modem/bridge mode Disable IPv6 in WAN/LAN on the R3 Enable remote support on the R3 Post back here when you've done that and when the error happens The team can then remote in at any time, no need for you to be present. Link to comment Share on other sites More sharing options...
Capoeira82 Posted June 10 Author Share Posted June 10 every 2/3 minutes, the connection goes down and up again only for wired devices. Changing ports not solving. Later I will try with an factory reset... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 10 Administrators Share Posted June 10 Not seen disconnects that frequently before - have you checked with new ethernet cables to see if they may be the issue? A factory reset would be a good idea, a lot has changed in firmware. Link to comment Share on other sites More sharing options...
Capoeira82 Posted June 10 Author Share Posted June 10 I did a factory reset and now it is going better. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 10 Administrators Share Posted June 10 Good to hear, do let us know if you have any further issues Capoeira82 1 Link to comment Share on other sites More sharing options...
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