shomarih97 Posted May 30, 2024 Posted May 30, 2024 For the past 2-3 months I have had an issue where out of nowhere my router will suddenly drop the ethernet connection but the wifi will remain up and running with no interruptions. I have not made any changes to any of the router's settings out of the box other than the Geo filter. When I go to device manager in settings the connection status says excellent with a green wired ethernet icon but no internet connectivity. I can reboot my router and everything will be back to normal but I shouldn't have to do this once a week as my Netgear Nighthawk XR300 never had any issues. But for some reason my Netduma R3 Router does.
Administrators Netduma Fraser Posted May 30, 2024 Administrators Posted May 30, 2024 I'd suggest upgrading to the latest firmware we just published here: https://forum.netduma.com/topic/55635-new-r3-firmware-40219 and see if you still get the same issue
shomarih97 Posted May 31, 2024 Author Posted May 31, 2024 So I updated to 4.0.219 and the ethernet connection was blocked again. The wifi is still up and running with no issues.
Administrators Netduma Fraser Posted May 31, 2024 Administrators Posted May 31, 2024 Give it a factory reset as it'll be a big change from the version you were on then check again please shomarih97 1
shomarih97 Posted June 1, 2024 Author Posted June 1, 2024 Okay I just factory reset my router and I will let you know if I have any more issues. Netduma Fraser 1
shomarih97 Posted June 18, 2024 Author Posted June 18, 2024 So I just had to perform a reboot due to the ethernet connectivity just randomly going out on this router for the 8th time since I have had it and the wifi remained connected. DumaOS Version 4.0.219 App Version v4.0.71
Administrators Netduma Fraser Posted June 18, 2024 Administrators Posted June 18, 2024 Is there anything specific you can think of that happens at the time, e.g. a particular device is connected, specific internet traffic etc?
shomarih97 Posted June 18, 2024 Author Posted June 18, 2024 When this had occurred I was watching a twitch stream on my PC. I had my Cisco Meraki and PC wired to my router but neither one had anything intensive using up the bandwidth running on them.
Twizzlir Posted June 18, 2024 Posted June 18, 2024 I also have this issue, I've been having to unplug the wired device and plug back in or change ports on the back of the router
Administrators Netduma Fraser Posted June 18, 2024 Administrators Posted June 18, 2024 1 hour ago, shomarih97 said: When this had occurred I was watching a twitch stream on my PC. I had my Cisco Meraki and PC wired to my router but neither one had anything intensive using up the bandwidth running on them. Nothing significant there I don't think, if you still have access could you get the logs when it next happens please? If you don't have access this link should work instead http://192.168.77.1/cgi-bin/logs.txt 41 minutes ago, Twizzlir said: I also have this issue, I've been having to unplug the wired device and plug back in or change ports on the back of the router If you could make a new post please with some more information we can help you there shomarih97 1
shomarih97 Posted July 17, 2024 Author Posted July 17, 2024 On 6/18/2024 at 5:55 PM, Netduma Fraser said: Nothing significant there I don't think, if you still have access could you get the logs when it next happens please? If you don't have access this link should work instead http://192.168.77.1/cgi-bin/logs.txt If you could make a new post please with some more information we can help you there I just had my ethernet connection drop again while wifi remains up and running. Here is the logs... Wed Jul 17 20:15:00 2024 cron.info crond[2669]: USER root pid 27216 cmd echo 3 > /proc/sys/vm/drop_caches Wed Jul 17 20:15:00 2024 kern.info kernel: ash (27216): drop_caches: 3 Wed Jul 17 20:15:27 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:15:56 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:16:56 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:16:57 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:17:00 2024 user.info lua: Geofilter looking for updates... Wed Jul 17 20:17:01 2024 user.info lua: Downloading files at mirror: http://api.netduma.com/file/cloud_updates/geofilter/0000000145/NETDUMA_V1/openssl111/cloud-0000000145-geofilter-NETDUMA_V1-openssl111.cloud Wed Jul 17 20:17:01 2024 user.info lua: Cloudsync Geofilter result 'true','Cloud is up to date' Wed Jul 17 20:17:56 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:18:27 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:18:57 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:19:27 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:19:57 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:20:08 2024 daemon.err cli.lua[4468]: fa=23552 pp=23552 Wed Jul 17 20:20:27 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:20:28 2024 daemon.info dnsmasq-dhcp[6562]: DHCPDISCOVER(br-lan) 68:3a:1e:46:e9:06 Wed Jul 17 20:20:28 2024 daemon.info dnsmasq-dhcp[6562]: DHCPOFFER(br-lan) 192.168.77.195 68:3a:1e:46:e9:06 Wed Jul 17 20:20:52 2024 daemon.info hostapd: wl1: STA c8:8a:9a:5f:81:b0 IEEE 802.11: associated Wed Jul 17 20:20:52 2024 daemon.notice hostapd: wl1: AP-STA-CONNECTED c8:8a:9a:5f:81:b0 Wed Jul 17 20:20:52 2024 daemon.info hostapd: wl1: STA c8:8a:9a:5f:81:b0 RADIUS: starting accounting session D3C39C8A2BC3EFB0 Wed Jul 17 20:20:52 2024 daemon.info hostapd: wl1: STA c8:8a:9a:5f:81:b0 WPA: pairwise key handshake completed (RSN) Wed Jul 17 20:20:52 2024 daemon.info dnsmasq-dhcp[6562]: DHCPINFORM(br-lan) 192.168.77.178 c8:8a:9a:5f:81:b0 Wed Jul 17 20:20:52 2024 daemon.info dnsmasq-dhcp[6562]: DHCPACK(br-lan) 192.168.77.178 c8:8a:9a:5f:81:b0 Macky20z-GamePC Wed Jul 17 20:20:52 2024 user.info dpiclass-daemon: DCHP ACK not associated with any particular session. Wed Jul 17 20:20:53 2024 daemon.info dnsmasq[6562]: read /etc/hosts - 4 addresses Wed Jul 17 20:20:53 2024 daemon.info dnsmasq[6562]: read /tmp/hosts/dhcp.cfg01411c.3066 - 0 addresses Wed Jul 17 20:20:53 2024 daemon.info dnsmasq[6562]: read /tmp/hosts/odhcpd - 4 addresses Wed Jul 17 20:20:53 2024 daemon.info dnsmasq[6562]: read /tmp/hosts/dhcp.cfg01411c - 3 addresses Wed Jul 17 20:20:53 2024 daemon.info dnsmasq-dhcp[6562]: read /etc/ethers - 0 addresses Wed Jul 17 20:20:54 2024 user.info com.netdumasoftware.neighwatch: DHCP old event. Wed Jul 17 20:20:54 2024 user.info com.netdumasoftware.neighwatch: DHCP lease change. Wed Jul 17 20:20:54 2024 user.info com.netdumasoftware.neighwatch: DHCP old event. Wed Jul 17 20:20:54 2024 user.info com.netdumasoftware.neighwatch: DHCP lease change. Wed Jul 17 20:20:54 2024 user.info com.netdumasoftware.neighwatch: DHCP old event. Wed Jul 17 20:20:54 2024 user.info com.netdumasoftware.neighwatch: DHCP lease change. Wed Jul 17 20:20:54 2024 user.info com.netdumasoftware.neighwatch: DHCP old event. Wed Jul 17 20:20:54 2024 user.info com.netdumasoftware.neighwatch: DHCP lease change. Wed Jul 17 20:20:54 2024 user.info com.netdumasoftware.neighwatch: DHCP old event. Wed Jul 17 20:20:54 2024 user.info com.netdumasoftware.neighwatch: DHCP lease change. Wed Jul 17 20:20:54 2024 user.info com.netdumasoftware.neighwatch: DHCP old event. Wed Jul 17 20:20:54 2024 user.info com.netdumasoftware.neighwatch: DHCP lease change. Wed Jul 17 20:20:54 2024 daemon.info dnsmasq-dhcp[6562]: DHCPINFORM(br-lan) 192.168.77.178 c8:8a:9a:5f:81:b0 Wed Jul 17 20:20:54 2024 daemon.info dnsmasq-dhcp[6562]: DHCPACK(br-lan) 192.168.77.178 c8:8a:9a:5f:81:b0 Macky20z-GamePC Wed Jul 17 20:20:54 2024 user.info dpiclass-daemon: DCHP ACK not associated with any particular session. Wed Jul 17 20:20:57 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:50283 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:20:57 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:20:57 2024 daemon.info dnsmasq-dhcp[6562]: DHCPINFORM(br-lan) 192.168.77.178 c8:8a:9a:5f:81:b0 Wed Jul 17 20:20:57 2024 daemon.info dnsmasq-dhcp[6562]: DHCPACK(br-lan) 192.168.77.178 c8:8a:9a:5f:81:b0 Macky20z-GamePC Wed Jul 17 20:20:57 2024 user.info dpiclass-daemon: DCHP ACK not associated with any particular session. Wed Jul 17 20:20:58 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:50283 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:20:58 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:20:59 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:20:59 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:50283 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:20:59 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:20:59 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:20:59 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:20:59 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:20:59 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:20:59 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:20:59 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:20:59 2024 daemon.err cli.lua[4468]: goto outTLS hook failed Wed Jul 17 20:21:00 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:50283 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:21:01 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:21:02 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:21:02 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:21:02 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:21:02 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:21:02 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:21:02 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:21:02 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:21:02 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:21:02 2024 daemon.warn miniupnpd[9674]: SSDP packet sender [::ffff:169.254.131.163]:49500 (if_index=-1) not from a LAN, ignoring Wed Jul 17 20:21:05 2024 daemon.info dnsmasq-dhcp[6562]: DHCPDISCOVER(br-lan) 192.168.77.178 c8:8a:9a:5f:81:b0 Wed Jul 17 20:21:05 2024 daemon.info dnsmasq-dhcp[6562]: DHCPOFFER(br-lan) 192.168.77.178 c8:8a:9a:5f:81:b0 Wed Jul 17 20:21:05 2024 daemon.info dnsmasq-dhcp[6562]: DHCPDISCOVER(br-lan) 192.168.77.178 c8:8a:9a:5f:81:b0 Wed Jul 17 20:21:05 2024 daemon.info dnsmasq-dhcp[6562]: DHCPOFFER(br-lan) 192.168.77.178 c8:8a:9a:5f:81:b0 Wed Jul 17 20:21:05 2024 daemon.info dnsmasq-dhcp[6562]: DHCPREQUEST(br-lan) 192.168.77.178 c8:8a:9a:5f:81:b0 Wed Jul 17 20:21:05 2024 daemon.info dnsmasq-dhcp[6562]: DHCPACK(br-lan) 192.168.77.178 c8:8a:9a:5f:81:b0 Macky20z-GamePC Wed Jul 17 20:21:05 2024 user.info com.netdumasoftware.neighwatch: DHCP old event. Wed Jul 17 20:21:05 2024 user.info com.netdumasoftware.neighwatch: DHCP new lease allocated. Wed Jul 17 20:21:05 2024 user.info com.netdumasoftware.neighwatch: DHCP old event. Wed Jul 17 20:21:05 2024 user.info com.netdumasoftware.neighwatch: DHCP lease change. Wed Jul 17 20:21:05 2024 user.info com.netdumasoftware.neighwatch: DHCP new event. Wed Jul 17 20:21:05 2024 user.info com.netdumasoftware.neighwatch: DHCP lease change. Wed Jul 17 20:21:08 2024 daemon.err cli.lua[4468]: goto outTLS hook failed Wed Jul 17 20:21:25 2024 user.debug overwatch: nfqueue error: no CT infos attached to this packet Wed Jul 17 20:21:25 2024 user.debug overwatch: mnl_cb_run terminated with MNL_CB_ERROR No data available Wed Jul 17 20:21:27 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:21:28 2024 daemon.info dnsmasq-dhcp[6562]: DHCPDISCOVER(br-lan) 68:3a:1e:46:e9:06 Wed Jul 17 20:21:28 2024 daemon.info dnsmasq-dhcp[6562]: DHCPOFFER(br-lan) 192.168.77.195 68:3a:1e:46:e9:06 Wed Jul 17 20:22:26 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:22:27 2024 daemon.warn miniupnpd[9674]: HTTP Connection from 192.168.77.159 closed unexpectedly Wed Jul 17 20:22:28 2024 daemon.info dnsmasq-dhcp[6562]: DHCPDISCOVER(br-lan) 68:3a:1e:46:e9:06 Wed Jul 17 20:22:28 2024 daemon.info dnsmasq-dhcp[6562]: DHCPOFFER(br-lan) 192.168.77.195 68:3a:1e:46:e9:06
Administrators Netduma Fraser Posted July 18, 2024 Administrators Posted July 18, 2024 Thanks for this, I'll pass it on. I've also given you Early Access so you can see this topic: https://forum.netduma.com/topic/56332-r3-disconnections/ where the devs are actively trying to get remote access to routers when the issue happens so they can diagnose more so please consider posting there when it happens/keep any eye on the topic for up to date news direct from the devs on the issue. shomarih97 1
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