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Why does the ping optimiser stop?


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Why do modules in the software just stop and never work again until you hard reset?

Previously I've had DHCP fail, now the ping optimiser just doesn't work at all even after rebooting and whatever the Netduma is trying to do is just adding latency and packet loss.

I'm a bit over having to hard reset this thing weekly.

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Disconnects should be resolved, are you still experiencing this with the Early Access version?

The Ping Optimizer servers may not always be available and so can fail sometimes, we're rewriting the feature as well currently. Where are you seeing additional latency/packet loss etc and how much is added. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

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7 hours ago, Netduma Fraser said:

Disconnects should be resolved, are you still experiencing this with the Early Access version?

The Ping Optimizer servers may not always be available and so can fail sometimes, we're rewriting the feature as well currently. Where are you seeing additional latency/packet loss etc and how much is added. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

I haven’t upgraded to EA yet. Can do today if that’s helpful. 
 

im seeing it in cod mw3 both multiplayer and warzone. It adds 50+ ms of latency and packet issues. 
 

The R3 is the main router. I’m in Australia so the R3 connects to my NBN box (fibre to the premises) and my deco mesh network is wired to the R3 so the R3 doesn’t have to manage wifi. 

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Yeah do try Early Access. Have you disabled Steady Ping on the Geo-Filter? As that can increase latency. What do you have Congestion Control set to?

 

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16 hours ago, Netduma Fraser said:

Yeah do try Early Access. Have you disabled Steady Ping on the Geo-Filter? As that can increase latency. What do you have Congestion Control set to?

 

Updated to EA firmware. DHCP stopped working so had to reset it anyway. 
 

No, I have steady ping on. I’ve got that on as per the advice on CoD MW3 setup for better hit reg. 
 

 Congestion control as set between 73 and 97%. I’ve set it to 50% and it seemed to be working today and had a better buffer bloat score. 

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11 hours ago, Netduma Fraser said:

That's great to hear, do keep us updated. If the latency is too high do disable Steady Ping and see if it is better then.

I’ll run some games on cod and Fortnite today with steady ping disabled and see how it goes. 

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