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netduma r3 com erro


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meu netduma r3 não executa teste de velocidades nem otimiza o ping sempre da erro , já reiniciei , desliguei por minutos , dei reset de fabrica mais sem sucesso alguém me socorre por favor !!

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We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced.

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