Ping and speeds are no different

[Joepoenisch]

I just purchased a new R3 and connected everything as per the instructions.

I play on a PS5 and I see no difference in ping and when I do a speed test on the PS5 it is significantly different from the Duma R3 test. Like 948 from Duma and 49 from the PS5.

What am I doing wrong.

Also, every device i connect to the Netduma has way lower connection than my router from my IP service.

And when I look at the DumaOS it doesn't shoe any usage on the PS5 even though I've been trying to play for over an hour. 

[Netduma Fraser]

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

Where are you measuring the ping? Have you changed any settings or just plugged in and completed the wizard? The console speed tests are an estimate - I suspect if you do a download it will go at the speed you expect.

Where are you testing the speeds and how?

[Joepoenisch]

The modem is a Calix GigaSpire BLAST. 

I don’t know how to set it so all traffic flows through the R3.

I just plugged it in as per the instructions. 
I’m have not changed any settings. 
I measure the ping in a game (CoD) through the PS5.

I also test the speeds on the PS5 settings. 

[Netduma Fraser]

What is the specific model of it? You can check the label on the underside.

You'll need to adjust the Geo-Filter/SmartBOOST/Congestion Control to get the benefits. Here is a video that may help: 

 

[Joepoenisch]

The specific model is: U6.2 GS4227E

[Netduma Fraser]

Thank you, you'll need to access it and put it in modem mode/bridge/passthrough mode or take the R3 WAN IP (found on the R3 WAN page or on the Giga device list) and put that in its DMZ

[Joepoenisch]

You say all of this but I'm pretty stupid.

How do I do this?

[Joepoenisch]

Now I'm trying to connect to the R3 and my devices say connected with no internet

 

[Netduma Fraser]

I don't know how to access that model, they should have instructions or it may be on the underside of the router then just find the options I mentioned.

Did you complete the Setup Wizard on the R3? You'll need to do that to get internet

[Joepoenisch]

My modem is already set for pass through. 
I completed the wizard before I stated this thread. 
I have poor connection to my PS5 and everything else I try to connect to says connected with no Internet. 
 

[Netduma Fraser]

Okay so internet was all working as expected then it suddenly stopped working? Was anything changed on either router? Reboot the giga, wait 2 minutes then reboot the R3, wait 4 minutes then see if you get internet

[Joepoenisch]

So I have internet now but it is week. I am directly below the router downstairs and I have no signal but I switch to my regular router and have full signal. 
Also, Duma OS says my game is 12 ping but my PS says 40 ping. 
Why such a difference?

[Netduma Fraser]

The ping in the network settings is to the authentication server (the server that checks that you have a paid account etc), that ping doesn't impact your game ping at all which is what the Geo-Filter shows and which is why it is lower.

Weak in what sense? In WiFi Settings:

• Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds
• Use a WiFi analyzer to find the least congested channel and change to that
• Experiment with the widths to see what gives better results
• Ensure it's in an elevated position - not on a metal surface
• Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible
• Set the antennae to this position _ | | _

[Joepoenisch]

I’ll give it a try. 
thank you