constant dropping connection even when plugged in directly.

[vvv]

i cant play a game without a drop. this is quite frankly a pathetic release. i will be avoiding netduma going forward.

[Netduma Fraser]

Could you explain the issue more please? Dropped from the game or a full internet disconnect, if so is it just that device or ALL devices?

What game are you playing and on what platform? What firmware version are you on?

[Borzi_Streamz]

My PS5 loses full internet connection and I get packet loss now 

[Netduma Fraser]

23 minutes ago, Borzi_Streamz said:

My PS5 loses full internet connection and I get packet loss now 

If you could make a new topic and include logs from Settings > Troubleshooting > Advanced when it happens we can take a look

[Borzi_Streamz]

Internet crashed 

[Netduma Fraser]

Do you have the full logs I could take a look at?

[Borzi_Streamz]

see attached 

R3_2024-04-08T23_18_56.585Z_logs.txt

[Netduma Fraser]

Thanks for that, can you set the DHCP lease to 10,000 minutes and give the PS a static/reserved IP please and see if that resolves it?

[Borzi_Streamz]

Ok it was at 780 now at 10000 will keep u updated 

[Borzi_Streamz]

no good see docs attached 

R3_2024-04-13T19_08_59.075Z_logs.txt

[Netduma Fraser]

Okay thanks for trying, we think we know why it's happening so it'll be fixed in the next firmware.