vvv Posted April 4 Share Posted April 4 i cant play a game without a drop. this is quite frankly a pathetic release. i will be avoiding netduma going forward. Borzi_Streamz 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 4 Administrators Share Posted April 4 Could you explain the issue more please? Dropped from the game or a full internet disconnect, if so is it just that device or ALL devices? What game are you playing and on what platform? What firmware version are you on? Link to comment Share on other sites More sharing options...
Borzi_Streamz Posted April 4 Share Posted April 4 My PS5 loses full internet connection and I get packet loss now Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 4 Administrators Share Posted April 4 23 minutes ago, Borzi_Streamz said: My PS5 loses full internet connection and I get packet loss now If you could make a new topic and include logs from Settings > Troubleshooting > Advanced when it happens we can take a look Link to comment Share on other sites More sharing options...
Borzi_Streamz Posted April 8 Share Posted April 8 Internet crashed Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 8 Administrators Share Posted April 8 Do you have the full logs I could take a look at? Link to comment Share on other sites More sharing options...
Borzi_Streamz Posted April 8 Share Posted April 8 see attached R3_2024-04-08T23_18_56.585Z_logs.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 9 Administrators Share Posted April 9 Thanks for that, can you set the DHCP lease to 10,000 minutes and give the PS a static/reserved IP please and see if that resolves it? Link to comment Share on other sites More sharing options...
Borzi_Streamz Posted April 10 Share Posted April 10 Ok it was at 780 now at 10000 will keep u updated Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Borzi_Streamz Posted April 13 Share Posted April 13 no good see docs attached R3_2024-04-13T19_08_59.075Z_logs.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 13 Administrators Share Posted April 13 Okay thanks for trying, we think we know why it's happening so it'll be fixed in the next firmware. Link to comment Share on other sites More sharing options...
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