Netduma R2 - Cannot factory reset using button

[Mohit Sharrma]

Hi Team,

I followed the article https://support.netduma.com/support/solutions/articles/16000129962-how-to-factory-reset-your-dumaos-powered-router to hard reset my Netduma R2, but it never seems to work, no default SSIDs are presented and LAN does not work. I even gave it more time than the article recommends.
Also, when it does reset, do the LEDs give and indication, cuz for me the power let does not flash, it does not go dark, it is always on the whole time i kept the reset button pressed.
Note that i accidentally disabled DHCP and that is why I need to hard reset it

[Netduma Fraser]

The power won't flash but the others will. Do this instead and then you can gain access to the router:

Set a static IP on the PC with the following details

IP address: 192.168.77.100

Subnet Mask: 255.255.255.0

Default gateway: 192.168.77.1

DNS: 192.168.77.1

If you're not sure how to do this, you can check this guide: https://kb.netgear.com/27476/How-do-I-set-a-static-IP-address-in-Windows then try accessing 192.168.77.1 please and see if it works.

[Mohit Sharrma]

Hi Fraser, Thanks for the response

I tried it another time, this time I did not let go of the reset button for 3 mins, released it, went away for a bite, came back and it was indeed reset with the Default SSID broadcasting.
So the issue stands resolved.

Altought, i would recommend that a visual indication in the LED when a reset is successfully registered would be a nice feature. Most routers have it

[Netduma Fraser]

Glad you got it sorted, thanks for the suggestion!