Geo-Filter not working on eFootball

[Nez]

Hello, there. I have a problem with the Geo-Filter option in the game eFootball. Somehow it doesn't filter out the servers outside of the set polygon range. Is there something I can do to fix this issue? Any help would be appreciated.

[Netduma Fraser]

Do you see any icons on the map at all when playing? Try this:

1. Quit the application/game/client completely
2. Remove device from the Geo-Filter
3. Resync from the Geo-Filter Map menu
4. Re-add the device to the Geo-Filter with the manual option
5. Set up the Geo-Filter how you like
6. Wait 2 minutes
7. Boot up application/game/client

Then see if it works.

[Nez]

7 minutes ago, Netduma Fraser said:

Do you see any icons on the map at all when playing? Try this:

I see the icons but it keeps trying to connect to the blcoked servers still.

1. Quit the application/game/client completely
2. Remove device from the Geo-Filter
3. Resync from the Geo-Filter Map menu
4. Re-add the device to the Geo-Filter with the manual option
5. Set up the Geo-Filter how you like
6. Wait 2 minutes
7. Boot up application/game/client

Then see if it works.

 

I see the icons but it keeps trying to connect to the blocked servers still.

I did the 7 steps but nothing worked so far.

 

 

 

[Nez]

Do I need to set up a dedicated IP for my PS5? Eventhough it is being recognized?

[Netduma Fraser]

No you don't need to do that. It will still try to connect to servers outside your radius but they'll be blocked and then should go within your radius. If you're just covering the one server expand it to include at least one more and it'll speed up the search.

[Nez]

This is the thing. The servers aren't being blocked as if the Geo-Filter didn't exist. Even if I put them on the deny, block list.

[Netduma Fraser]

So you're actually getting a game outside the radius and it's showing on the map blocked but you're playing?

[Nez]

Yes, exactly.

[Netduma Fraser]

Can you provide a screenshot of what you see on the Geo-Filter when this server appears please?

[Nez]

It connected to the server, even though it is outside the range.

[Netduma Fraser]

Zoom out, do you see any other icons when that happens that are allowed?

[Nez]

It only shows Japan. I am guessing this is the main Konami Server.

[Netduma Fraser]

Is it showing with a white circle around it indicating it has been allowed? What is your ping showing in game when this happens?

[Nez]

[Nez]

With a circle around it or the yellow blocked server indicator.

[Nez]

[Netduma Fraser]

Do you have anything denied in your list at all?

[Nez]

I had but removed them before searching for a match.

[Nez]

Is it recommended to factory reset the Netduma R2 when you change your ISP and receive a new modem? So if you had used your Netduma in combination with a different Modem before.

[Netduma Fraser]

It is generally a good idea to do so but not necessary. What firmware version are you on currently?

[Nez]

I am on the latest firmware. 3.3.280

[Netduma Fraser]

Could you provide the IDs of any icons you see on the map when you're connecting outside the radius please? Make sure to zoom out fully

[Nez]

[Nez]

[Nez]

The 2 pictures above was when I searched for an online friendlies match. Now I have tried to do the same with online ranked divison match search.