How to change devices from 2.4 GHz to 5GHz?

[rob7ven]

Hey, 

I have a few problems with my Sonos devices disconnecting, Sonos recommends channels 1, 6 or 11 which can only be selected in 2.4 GHz. As the devices have dialed in to 5 GHz, I wonder how I can move the devices to 2.4 GHz?

Thanks

[Netduma Fraser]

Disable Smart Connect in WiFi settings, this will split 2.4/5GHz into two separate WiFi connections you can use so you can then connect the Sonos directly to the 2.4GHz.

[rob7ven]

Thanks, is there no way to keep using Smart Connect AND manually move devices from 5 to 2.4 GHz?

[Netduma Fraser]

7 hours ago, rob7ven said:

Thanks, is there no way to keep using Smart Connect AND manually move devices from 5 to 2.4 GHz?

No there isn't, Smart Connect decides the band based on the usage automatically