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I have bought NetDuma R3 but I have some problems with ms on FC24


Mitri4
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I live in Moldova and I always had 32 ms on Fifa (Poland's server) (all fifa 23 year and until last month of this year) and my ms has increased up to 45-50 (Fifa started to connect me on German's server). I have bought NetDuma and I started to connect again on Poland but my ms is still 50 average. I have called my internet provider and asked him about this issue (it changed my IP's and tried to do something but still nothing).
@Netduma FraserI have a request. can you give me please the IP of the Polish server so that I can do a traceroute and, based on this information, ask my provider to fix my problem.

 
 
 
 
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  • 4 weeks later...
On 2/8/2024 at 5:43 PM, Netduma Fraser said:

It is very Steady Ping causes the increased ping, disable this, does the ping then return to what you expect?

I have always off Steady Ping. My provider is .... . As I've mentioned I always had 32 ms on Polish server and 2 month till today it increses on 50 ms. Can you give me exact IP of that server and I'll try do call my provider and to repair this issue. 

And one extra qustion. Does provider change route to the server? I've seen a post about Polish server and you said that 70.34.123.240 is IP of that server. I made trace and this is result:

2024-03-03_15-34-03.png

2024-03-03_15-33-53.png

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On 2/8/2024 at 5:43 PM, Netduma Fraser said:

It is very Steady Ping causes the increased ping, disable this, does the ping then return to what you expect?

24 minutes ago, Mitri4 said:

I have always off Steady Ping. My provider is .... . As I've mentioned I always had 32 ms on Polish server and 2 month till today it increses on 50 ms. Can you give me exact IP of that server and I'll try do call my provider and to repair this issue. 

And one extra qustion. Does provider change route to the server? I've seen a post about Polish server and you said that 70.34.123.240 is IP of that server. I made trace and this is result:

2024-03-03_15-34-03.png

2024-03-03_15-33-53.png



P.S. I understand maybe it is different ip's but for example I choose Team Fortress and I see 48 ms on heatmap and on FC24 60ms ...

2024-03-03_15-57-36.png

2024-03-03_15-56-35.png

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Game servers don't respond to traditional pings/traces in all cases so your results will not always be as you expect, the ISP would see the same behavior too. If you provide the ID for the server as it appears on the Geo-Filter then I can give you the IP but it's unlikely to tell you much. They probably can change the routing but it's unlikely that they will.

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Thanks a lot my friend for answer to my questions! I've changed my provider and my ping now is 28 on Poland's server but it is no constant. As I've mentioned I need Ip of that server and my new provider will probably help me.
So, @Netduma Frasercould you please give me IP address  of FC24 Poland server?

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If you can provide the ID of the Poland server on the Geo-Filter I can give it to you. The server IPs/IDs won't necessarily match on Heatmap/Geo.

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