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Posted

For some reason when i play nhl it doesnt connect to the server when im using the steady ping and the closest server is in washington. i know the router is still new but can you guys please add nhl to the list of games

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Posted

Steady Ping doesn't have any impact on your ability to connect to a server, if just tries to stabilize the ping by adding a buffer. Do you literally mean you can't get into a game to play or that the graph doesn't appear?

It has been requested so we'll likely do that.

  • Administrators
Posted

Try this:

  1. Quit the application/game/client completely
  2. Remove device from the Geo-Filter
  3. Give PC PlayStation Device Type in the Device Manager (if on PC)
  4. Resync from the Geo-Filter Map menu
  5. Re-add the device to the Geo-Filter with the manual option
  6. Set up the Geo-Filter how you like
  7. Wait 2 minutes
  8. Boot up application/game/client

Then see if it the ping graph appears.

  • Administrators
Posted
8 hours ago, xxfrostbitexx said:

@Netduma Fraseri tried and still says cant ping server and i also updated the software 

That will happen sometimes as some servers don't respond to pings but it shouldn't be every time you play

Posted

I understand the part about some servers don’t respond to pings but the ping graphs never come up when I’ve played this game. But when I play cod it’s flawless 

IMG_5301.jpeg

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