Ping optimizer expert does not work

[Denzoa]

Hey support team,

 

So I've been trying to run the expert mode of the Ping optimizer, but every time I get to about 3 steps in, it cuts off saying an external issue stopped it from working, is there any way I can resolve this?

 

I've rebooted the router 3 times already, didn't seem to change much.

 

On a side note, will support for Quake Live/champions be added for smartboost/steady ping?

[Netduma Fraser]

We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time.

I don't think we were planning on it specifically but I can make a request for it.

[Denzoa]

Thanks for replying !

And I see, so far I've been having a great time with the R3, connection is noticably more stable, so I'm very satisfied.

I'll wait for future updates then, thanks for the help.

Also, that would be nice, I play a lot of Quake Live specifically, and I noticed there's a smartboost option for Quake 3 Arena, but not Live.

Steady ping sounds like a really nice feature, but due to my specific game choices I've yet to be able to test it, I may try it in Overwatch 2 some time, looking forward to it . 

[Netduma Fraser]

That's really great to hear, hopefully we can get it supported quickly!