Internet may not available

[Luthor_Hunt]

"Internet may not available" i tried to connect my Duma r3 to my ISP but it doesnt connect the internet, the internet light on router also doesnt glow. solution?

I've tried all the possible solution listed in here but no luck

 

[Netduma Fraser]

What is the model of your modem/router the R3 is connected to? Do you know if you need PPPoE or VLAN to get a connection?

[Luthor_Hunt]

thanks for your reply. My router model is Hitron coda 45 v2. And about PPPoE / VLAN requirement i dont know for sure, where can i check it?

[Netduma Fraser]

What were you using before to connect to that modem? Check that routers internet settings and then put them into the R3 or connect the R3 to that instead

[Luthor_Hunt]

it does work by connecting Netduma R3 to my modem TP-link then connect to my ISP Hitron coda 45 v2. But another question pops up, will this increase my ping or gaming latency?

[Netduma Fraser]

No it shouldn't, copy the WAN IP from the R3 Settings > WAN then input that in the TP DMZ and you're good to go

[Luthor_Hunt]

thankyou so much Fraser for your guidance until this far, it works well by connecting my Netduma R3 to TP-link (a modem provided by ISP) then to ISP.

I realized my ISP has 2 ethernet slots. I wonder if it is possible to connect directly Netduma R3 to it. is there a way to make it compatible? i've tried to connect directly but always no connection. if theres a way, then i dont need my TP-link anymore

[Netduma Fraser]

For a pure modem you can only have one router/device connected to it - basically a pure modem doesn't have the capability to determine where traffic will go, that's why a router is used