XR500 Hybrid VPN not connecting no logs showing

[dtan]

When I try to connect via advanced setup it gives me a failed status. There are no logs shown. The following is the configuration I am using.

client
dev tun
reneg-sec 0
persist-tun
persist-key
ping 5
nobind
allow-compression no
remote-random
remote-cert-tls server
auth-nocache
route-metric 1
cipher AES-256-CBC
auth sha512
<ca>
-----BEGIN CERTIFICATE-----
<redacted>
-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
<redacted>
-----END CERTIFICATE-----
</ca>
<cert>

-----BEGIN CERTIFICATE-----
<redacted>
-----END CERTIFICATE-----
</cert>
<key>
-----BEGIN PRIVATE KEY-----
<redacted>
-----END PRIVATE KEY-----

</key>
remote us-la.vpnunlimitedapp.com
proto udp

[Netduma Fraser]

It looks like you've double up on the <ca> portion of the config, remove the second whole block and it should connect after that

[dtan]

I've tried removing the second CA cert and it made no difference. The config works fine when I use the OpenVPN Connect app.

[Netduma Fraser]

Try this:

client
dev tun
remote us-la.vpnunlimitedapp.com
proto udp
reneg-sec 0
persist-tun
persist-key
ping 5
nobind
allow-compression no
remote-cert-tls server
auth-nocache
route-metric 1
cipher AES-256-CBC
auth sha512
<ca>
-----BEGIN CERTIFICATE-----
<redacted>
-----END CERTIFICATE-----
</ca>
<cert>

-----BEGIN CERTIFICATE-----
<redacted>
-----END CERTIFICATE-----
</cert>
<key>
-----BEGIN PRIVATE KEY-----
<redacted>
-----END PRIVATE KEY-----

</key>

[Nico_cyne]

Hello, same issue , any updates ?

But i have this on logs :

[Netduma Fraser]

12 minutes ago, Nico_cyne said:

Hello, same issue , any updates ?

But i have this on logs :

It's most likely the ping to the server is too high, try with a closer server, does it connect then?

[Nico_cyne]

I tried with a server in the same country (11ms) but same error.

and I put the router in DMZ to be sure that the operator box does not block

 

[Netduma Fraser]

10 hours ago, Nico_cyne said:

I tried with a server in the same country (11ms) but same error.

and I put the router in DMZ to be sure that the operator box does not block

 

Could you provide the config you're using please?