Chedz Posted December 17, 2023 Posted December 17, 2023 So recently ive been having weird disconnection issues with my r2. Sometimes it'll just not be connected to the internet other times certain websites wont load, im on the latest firmware i believe and have factory reset but the issues keep happening. i have also checked if its my main internet just being weird by connecting just to that and it seems fine not really sure the next steps at this point. problems really only started recently too maybe a week or two
Administrators Netduma Fraser Posted December 17, 2023 Administrators Posted December 17, 2023 Anything significant change settings wise or with your setup, adding news devices etc when it started? Does the connection re-establish itself or do you need to reboot? Is it on wired and wireless devices? Is it all devices or a specific few?
Chedz Posted December 17, 2023 Author Posted December 17, 2023 everything just goes off all of a sudden until i reboot, and i cant think of any huge changes to the internet in general. its all devices connection completely drops out of nowhere
Administrators Netduma Fraser Posted December 18, 2023 Administrators Posted December 18, 2023 Do you still have access to the interface when you get a disconnect? If so could you get the log from the System Information page please when it happens? In the meantime, in LAN Settings > DHCP, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 4 minutes and see if that stops the disconnects.
Chedz Posted December 19, 2023 Author Posted December 19, 2023 Tried this i think it made a difference, haven't had any full disconnects since. will keep you updated!
Administrators Netduma Fraser Posted December 19, 2023 Administrators Posted December 19, 2023 Great to hear that, keep us posted!
Chedz Posted December 22, 2023 Author Posted December 22, 2023 started doing the disconnecting stuff again now, got the log for you. log-1703206728127.txt
Administrators Netduma Fraser Posted December 22, 2023 Administrators Posted December 22, 2023 Did you get the disconnect just prior to getting the log? Are you using HybridVPN at all?
Chedz Posted December 23, 2023 Author Posted December 23, 2023 It had disconnected i restarted then 5 mins later it disconnected again and i took the log then and also no hybrid vpn
Administrators Netduma Fraser Posted December 23, 2023 Administrators Posted December 23, 2023 Sign up for Early Access: https://forum.netduma.com/topic/39415-introducing-early-access/ and let me know when you've done that. Lets get you on the Early Access firmware and see if that improves it for you.
Chedz Posted December 24, 2023 Author Posted December 24, 2023 done. merry christmas! :) Netduma Fraser 1
Administrators Netduma Fraser Posted December 24, 2023 Administrators Posted December 24, 2023 Added, you can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/ Merry Christmas!
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