Zac Posted December 17, 2023 Share Posted December 17, 2023 Setup the new router, looks good, acts well everything about it seems to be working fine except I have wife agro. Apparently the chrome cast just doesn't seem to work on the R3 it comes up with the "something went wrong, the device cannot communicate with your iPhone" message. A lot of people said that AP/ device isolation might be the issue but I can't find any settings in the R3 related to this? I definitely know it's the R3 - I plugged my XR1000 back in and it worked straight away. I also created a hotspot from my iPhone using mobile internet and the chrome cast works. Plugged the R3 back in and boom problem. Hoping I have missed a setting or something for a quick easy fix. My wife is not impressed haha. I do have Ipv6 on and I know that IPV6 isn't compatible with Chromecast but I would assume by default it would just default to IPV4 as a fallback since when I run ipv6 tests it still shows the ipv4 as reachable. Not sure if that has anything to do with it but just thought I'd mention it incase it's an issue? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 17, 2023 Administrators Share Posted December 17, 2023 I know some smart devices don't like when WiFi switches bands automatically. If you split the WiFi bands on the R3 and have it connect directly to the 2.4GHz or 5GHz does it work better then? Link to comment Share on other sites More sharing options...
Zac Posted December 17, 2023 Author Share Posted December 17, 2023 2 hours ago, Netduma Fraser said: I know some smart devices don't like when WiFi switches bands automatically. If you split the WiFi bands on the R3 and have it connect directly to the 2.4GHz or 5GHz does it work better then? I split the networks out of the gate. And unfortunately I did try both 2.4 and 5 and both don't work. I also tried different wifi bands etc to see if congestion may have been an issue no dice. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 17, 2023 Administrators Share Posted December 17, 2023 On the R3 go to Settings > Troubleshooting > Advanced and disable the protection options, they can drop packets so disabling them may help Link to comment Share on other sites More sharing options...
Zac Posted December 17, 2023 Author Share Posted December 17, 2023 11 minutes ago, Netduma Fraser said: On the R3 go to Settings > Troubleshooting > Advanced and disable the protection options, they can drop packets so disabling them may help Sure I will give this a whirl in the morning and report back. Happy to try anything you have to suggest. You have been a great help in the past with my Netgear products. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 17, 2023 Administrators Share Posted December 17, 2023 Great let us know! If it's still an issue please get the System Logs from Settings > Troubleshooting > Advanced > System Logs after you've tried again and that could give us some insight on what is happneing. Thanks for the kind words! Link to comment Share on other sites More sharing options...
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