CJArthur Posted December 14, 2023 Share Posted December 14, 2023 Good morning, Since the update I’m having trouble logging in and I can’t remember my password. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 14, 2023 Administrators Share Posted December 14, 2023 Could you clarify what update you're referring to and what you're having trouble logging in on please? Link to comment Share on other sites More sharing options...
CJArthur Posted December 14, 2023 Author Share Posted December 14, 2023 Honestly can’t tell you but It must be a very recent update as I can’t log in on my mobile phone but I can on my PC? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 14, 2023 Administrators Share Posted December 14, 2023 Ah you're referring to the DumaOS app on mobile? What router are you using? Link to comment Share on other sites More sharing options...
CJArthur Posted December 14, 2023 Author Share Posted December 14, 2023 Yes, on my iPhone. i am using the Telstra Gateway. Is there a password recovery? As I said, I can access it on my PC, but not on the mobile. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 15, 2023 Administrators Share Posted December 15, 2023 But what DumaOS router are you using? Link to comment Share on other sites More sharing options...
CJArthur Posted December 16, 2023 Author Share Posted December 16, 2023 Ok sorry, I don’t understand when you mention the router. I have the Telstra Smart Gateway modem, where do I find what router I’m using? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 16, 2023 Administrators Share Posted December 16, 2023 5 hours ago, CJArthur said: Ok sorry, I don’t understand when you mention the router. I have the Telstra Smart Gateway modem, where do I find what router I’m using? Are you using Game Optimiser then? Link to comment Share on other sites More sharing options...
CJArthur Posted December 16, 2023 Author Share Posted December 16, 2023 Yes, I am through Telstra Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 16, 2023 Administrators Share Posted December 16, 2023 Ah understood, if you can access using the PC change the credentials on there and then that should allow you to access via the app Link to comment Share on other sites More sharing options...
Recommended Posts