CJArthur Posted December 14, 2023 Posted December 14, 2023 Good morning, Since the update I’m having trouble logging in and I can’t remember my password.
Administrators Netduma Fraser Posted December 14, 2023 Administrators Posted December 14, 2023 Could you clarify what update you're referring to and what you're having trouble logging in on please?
CJArthur Posted December 14, 2023 Author Posted December 14, 2023 Honestly can’t tell you but It must be a very recent update as I can’t log in on my mobile phone but I can on my PC?
Administrators Netduma Fraser Posted December 14, 2023 Administrators Posted December 14, 2023 Ah you're referring to the DumaOS app on mobile? What router are you using?
CJArthur Posted December 14, 2023 Author Posted December 14, 2023 Yes, on my iPhone. i am using the Telstra Gateway. Is there a password recovery? As I said, I can access it on my PC, but not on the mobile.
Administrators Netduma Fraser Posted December 15, 2023 Administrators Posted December 15, 2023 But what DumaOS router are you using?
CJArthur Posted December 16, 2023 Author Posted December 16, 2023 Ok sorry, I don’t understand when you mention the router. I have the Telstra Smart Gateway modem, where do I find what router I’m using?
Administrators Netduma Fraser Posted December 16, 2023 Administrators Posted December 16, 2023 5 hours ago, CJArthur said: Ok sorry, I don’t understand when you mention the router. I have the Telstra Smart Gateway modem, where do I find what router I’m using? Are you using Game Optimiser then?
Administrators Netduma Fraser Posted December 16, 2023 Administrators Posted December 16, 2023 Ah understood, if you can access using the PC change the credentials on there and then that should allow you to access via the app
Recommended Posts