NetDuma/RouterLogin says i have no internet connection when my PC is connected.

[harryfereday02]

I have a Nighthawk XR1000 and i set it up using the nighthawk app on my phone. The Wi-Fi works fine on my phone and i am connected to my PC using an Cat 5e Ethernet cable. Whenever i go to NetDuma/RouterLogin, it lets me browse around for about 20 seconds, then it says i have no internet connection even though i do. I know im connected to the internet because im able to use things like discord, steam, and youtube with no issues. Anyone else had this issue before?

[harryfereday02]

Additional Info: My Modem is saying there are 0 ethernet devices connected apparently which confuses me because i have an ethernet cable from my Modem to my Nighthawk router WAN port and have internet access 

[Netduma Fraser]

Access using 192.168.1.1 or 10.0.0.1 instead and see if you get that same message.

Sounds like a modem issue, if you get internet on the router then you can ignore it

[harryfereday02]

1 hour ago, Netduma Fraser said:

Access using 192.168.1.1 or 10.0.0.1 instead and see if you get that same message.

Sounds like a modem issue, if you get internet on the router then you can ignore it

Thanks for the reply. I got it working by typing in my WAN IP into the address bar and it doesn't kick me out using that method. Modem still says 0 ethernet devices but everything is connected up to the router and working so im just going to ignore it like you said