R2 Router Hardware Issues

[Dip3hittyo]

Hello, not sure but I think I might have a hardware failure of some kind. My router is less than a year old and when I plug into the #2 port I loose any network connection.

if I use any other port it seems a little better and I do get connection but #2 port is definitely dead. 

[Netduma Fraser]

While connected to the router via a Windows PC to port 2, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.

[Dip3hittyo]

[Netduma Fraser]

Set a static IP on the PC with the following details

IP address: 192.168.77.100

Subnet Mask: 255.255.255.0

Default gateway: 192.168.77.1

DNS: 192.168.77.1

If you're not sure how to do this, you can check this guide: https://kb.netgear.com/27476/How-do-I-set-a-static-IP-address-in-Windows then try accessing 192.168.77.1 please and see if it works using port 2.