Wi-Fi password after hard reset on r2?

[PRES7N]

I had to hard reset my r2 as I couldn’t remember my dumaos credentials.

I don’t have a pc to plug a Ethernet cable into and the password on the back of the r2 for the Wi-Fi doesn’t work. 

What does the default wifi password on the r2 get reset too? Thanks! 

[Netduma Fraser]

Are you on an old firmware version? If so you'll need to follow the password conversion method here: https://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-my-new-netduma-r2-but-the-wifi-password-doesn-t-work

[PRES7N]

Yeah it’s not been used for probably about a year. Recently got new fibre so was trying to get it up and running again. I’ve already tried that method multiple times but still no luck. I thought maybe there would just be a default password

[Netduma Fraser]

The default password is different for every R2 and is on the sticker on the underside. Could you provide the password it's giving you as well as the converted password and I can just double check it's accurate.

[PRES7N]

Ahh my error I had copy and pasted by photo. Didn’t realise it picked a number up wrong, silly me. Thanks for the help all sorted!

 

 

 

[Netduma Fraser]

Great to hear that, thanks for the update!