Syntax Error with Ping Heatmap

[Naresh]

is there really a fix for this?

I have tried clearing the browser cache, deleting temp files, disabling my Firewall, and Antivirus but none of these seem to fix this issue

PS: I'm currently on the stable build XR500 V2.3.2.134

 

[Netduma Fraser]

Are you accessing the interface using HTTPS? If so make sure you're using HTTP and it should work. It may be your web browser is forcing a connection using HTTPS.

[Naresh]

4 minutes ago, Netduma Fraser said:

Are you accessing the interface using HTTPS? If so make sure you're using HTTP and it should work. It may be your web browser is forcing a connection using HTTPS.

I did force it to use HTTP but still, the issue occurs.

[Netduma Fraser]

Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 2 minutes before accessing and see if it works then please.

[Naresh]

@Netduma Fraserunfortunately it doesn't work either.

[Netduma Fraser]

When did the issue start happening, after changing settings or accessing differently etc?

[Naresh]

The issue started almost a month ago, I didn't change any settings or access differently. I always access the page using the gateway address.

[Netduma Fraser]

Do you still get the error if you upgrade to the beta build?

[Naresh]

Even though I signed up for Beta, my tight work schedule doesn't allow me to play around with Beta hence I'm staying with the stable build as of now. is there really a fix for this issue in the stable build?

[Netduma Fraser]

Given the things that have been done so far it would likely need a factory reset to resolve, that's why it would be worth upgrading to the beta as you would do a factory reset when doing that process anyway. It should be stable enough for you.

[Naresh]

Thanks, I'll try doing it when I get time.