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guest wifi problems


iTzSayMyName
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So i have been using the Netduma R2 for a while now (2 years) and so far i have been verry happy with it. I decided that i wanted to use the guest wifi setting so that people who visit me can scan a QR code on my Home assistant tablet and use the guest wifi. Now i have been testing the guest wifi before actually letting my guests use it and i have noticed that when a device is connected to the guest wifi they dont appear online in the Device Manager tab. I tested this with multiple devices and any device that is connected to the guest wifi just doesnt show as online only offline. Is this suppose to be this way?

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Thanks for reporting this, what devices have you been testing with? Do you know if they use private addresses/MAC randomisation? iPhones for example do this and it prevents them from being recognised properly in DumaOS. I wonder if it's something to with this.

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I have been testing this with my iphone and tablet. i have also been testing this with Private Wi-Fi Address on and off in the wifi settings on these devices and it doesnt matter what setting i use for these devices they will still appear in the offline list in the device manager tab. With the Private Wi-Fi Address setting ON, it shows up as unnamed device in the offline section of devices in the network and with the Private Wi-Fi Address setting OFF, it shows up with the name of the device in the offline section of devices in the network. So no matter what setting i choose it keeps showing up as offline

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16 hours ago, iTzSayMyName said:

I have been testing this with my iphone and tablet. i have also been testing this with Private Wi-Fi Address on and off in the wifi settings on these devices and it doesnt matter what setting i use for these devices they will still appear in the offline list in the device manager tab. With the Private Wi-Fi Address setting ON, it shows up as unnamed device in the offline section of devices in the network and with the Private Wi-Fi Address setting OFF, it shows up with the name of the device in the offline section of devices in the network. So no matter what setting i choose it keeps showing up as offline

OK, thank you. Let me see if we can reproduce this and get back to you!

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12 hours ago, iTzSayMyName said:

Any new updates on what the problem could be? So far the problem is still there and i havent been able to find a fix myself.

I'm afraid there's not an update as yet, I've chased it up with the team to see if we can prioritise it further for you!

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