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Geofencing issue - Rainbow Six Siege on PS5


Ninja_Theory
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Hi. I'm hoping someone can assist with this new issue to connect to a game server with geofencing rules active.

I recently started playing Rainbow Six Siege again on PS5. I do not live in the EU but I would like to play on EU servers. I activated geofencing, which is the same geofencing rules I use for COD MW2 (with no issues). But SIege won't connect to the game servers at all when I have geofencing on. It blocks access to all modes in Siege. The error message is: 3-0x00040002

What do I need to do to fix this, or is this a fix that needs to be done on Netduma's side? Below is a screenshot of my geofencing rules, which as I mentioned above, work perfectly in MW2.

image.png.9e2aa78060f1676e7ff26f18fb51be16.png

 

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11 hours ago, Netduma Fraser said:

Zoom out of the Geo-Filter Map, then make the error appear again and look at the map immediately, you should see something blocked, add that to your allow list and then see if that allows you to filter

Thanks Fraser. I did this and allowed the IP, that appeared in the auto ping window Didn't fix it. Still can't connect to Siege EU servers.

image.thumb.png.481a028c7553e0f5d7ddcbbcb9b8d8d5.png

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It may take a few tries to get all the servers required, if it's working correctly, when you allow it that server you've allowed shouldn't become the game server/biggest icon but another should appear within the radius

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7 hours ago, Netduma Fraser said:

It may take a few tries to get all the servers required, if it's working correctly, when you allow it that server you've allowed shouldn't become the game server/biggest icon but another should appear within the radius

Thanks for this advice. I had to reload the game twice more, allowed those servers, and now it works perfectly. So, in total I had to allow 3 IPs. Thanks again.

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On 1/9/2023 at 5:04 PM, Netduma Fraser said:

Fantastic to hear that, thanks for the update! Would you be able to provide those IDs? Then we can add them to the whitelist to resolve the issue for other players.

Sure. I closed and opened the game a lot to look for different IPs, all provided below. Just a note that it does not load into the geofenced servers every time (referring only to Siege). Sometimes it's straight away, other times I have to keep opening and closing until it connects. I was watching the map when this happens but no icons were popping up on the map.

7bcb9964681a7f84
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381405d0b1d73e43
4e0319e4a0ed3c41 (added 10 Jan 2023)
976868330536262b (added 10 Jan 2023)

image.png.f34a61009fd962ebfbb0496bac07ef47.png

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  • 3 weeks later...

Hi I changed my geofencing to the below to only get EU servers. Now Siege won't connect at all. It will only connect when I switch filtering off, which means I can't get to EU. Any ideas why it would suddenly stop working now when its been fine since I last posted above? I tried removing the PS5 from the geofence menu and re-adding it but that made no difference, still can't connect to EU servers.

I have added the EU servers as allowed, but no servers even show when I try to connect with filter on. They only start showing when filter is off.

 

Edit: Tested again now this morning (where I live), and it connected. But this was after more than 20 attempts today. Last night could not get on at all (way more than 20 attempts).

image.png.634f37f986a2ee82243cd012ff4a3bd8.png

20.23.198.162

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2 hours ago, Netduma Fraser said:

When this happens zoom out of the map completely, there is most likely an authentication server that is being blocked, adding that to the allow list should then allow it to work properly.

Looks like Siege servers were down (Downdetector). So it was most likely issues on their side. Down again. Thanks for the quick reply.

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