No connection to internet

[Swatson92]

Hi guys having trouble connecting to the internet I have a virgin media hub 4 in modem mode and have connected the netduma R2 as per the instructions but I have no internet connection. I can connect to the netduma OS but unable to load any webpages

[Netduma Fraser]

Hey, welcome to the forum!

Have you completed the Setup Wizard? You will need to do that before you're able to get internet.

[Swatson92]

Hi Fraser, thank you for your quick response, yes I have completed the wizard but I’m still having the same issue I’m sure it will be something simple that I’ve missed

[Netduma Fraser]

Reboot the hub, wait 2 minutes then reboot the R2 from the interface, wait 2 minutes then try. If that doesn't work put the hub in router mode again, reboot the R2, do you get a connection then?

[Swatson92]

Looks like that’s fixed it thanks Fraser