rogerb45365 Posted June 19, 2022 Share Posted June 19, 2022 Then I have to use the reset button. Then it takes 2 times to get my back up settings to load. Then!!!!! It will not recognize device in geo filter. It will not find device in QOS! It says it’s not connected to the router every time you select a menu item to load. This thing is a POS!!!! I’m tired of F___ing with it. Fix it!!!!! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 19, 2022 Administrators Share Posted June 19, 2022 It's quite possible the issue lies within the backup config and you're re-introducing the error every time you upload it. Just do a factory reset without restoring the settings, does that allow it to work correctly? Link to comment Share on other sites More sharing options...
rogerb45365 Posted June 19, 2022 Author Share Posted June 19, 2022 Well last time trouble with this router I had to tftp the firmware on to even get it to load any backup. I tried to reload the firmware via tftp and it would not work, I kept getting network is unreachable. So I gave up and reloaded the back up again. Then I got some long error message showing all kinds of errors here is a screen shot. Why did it not respond to tftp? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 19, 2022 Administrators Share Posted June 19, 2022 I think NG removed a part from the guide that allowed it to work, I'm not sure why they would have done that. Does a normal factory reset without restoring still give that same error above then? Link to comment Share on other sites More sharing options...
rogerb45365 Posted June 19, 2022 Author Share Posted June 19, 2022 I don't know? I have not tried accessing those on just a factory reset.I have a life other than getting this damn router to work. I can tell you this will be the last netgear product I ever buy! Only router I have has that was worse was a Linksys AC1900 I had to send back because it would just reboot over and over 2 of them did this. My last nighthawk 3200 was ok it it initially had problems. But this new crap sending me to their damn website not to the router OS it total crap. If this damn thing runs too long without a reboot it does this shit., I'm tired of it. Why the hell would they do that??? I should not have to go through all of this. It should not be crashing then f___ing up corrupting shit every 4 months. Link to comment Share on other sites More sharing options...
rogerb45365 Posted June 19, 2022 Author Share Posted June 19, 2022 Also that error is something in the code that it can't find the property to make a calculation. I don't see that as a hardware issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 19, 2022 Administrators Share Posted June 19, 2022 When an issue like this occurs it's always best to try a factory reset without changing any settings after or restoring a config to check whether those actions are causing an issue, give that a go and see if it works. Are you referring to accessing via routerlogin.net? If so try to access using 192.168.1.1 instead and it should allow you consistent access to the interface. A factory reset isn't just for hardware issues and actually it's used a lot for any software issues that may occur. Link to comment Share on other sites More sharing options...
rogerb45365 Posted June 19, 2022 Author Share Posted June 19, 2022 I know how to bypass the stupid routerlogin.net it’s very annoying. Why am I dealing with this again in the 1st place?? This is the second time I have had to waste hours of my time on this POS!! I have never had an issue before like this with routers previously. Backups always worked. What is the F___ing point of a backup if it never works. Also I followed netgears TFTP directions step by step and the router power led never starts flashing. I either got a lemon or this is a POS. Which I think is the later considering all the complaints here and on the netgear forums. Just another company releasing tech before the bus are worked out. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 19, 2022 Administrators Share Posted June 19, 2022 I'm trying to help, I can't necessarily tell you why an issue has occurred or not, if a backup has saved an issue then it will then cause the issues to re-occur. Better to factory reset, ensure the issues aren't present, make your changes, check the issues have stopped then you can make a backup. If you believe the hardware itself is faulty you can try to get a replacement from the retailer or Netgear directly. Link to comment Share on other sites More sharing options...
rogerb45365 Posted June 19, 2022 Author Share Posted June 19, 2022 I did the factory reset. Now when trying to set up geo filter I’m not getting device error. But I’m getting another error if I try to move the damn circle!!!!! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 19, 2022 Administrators Share Posted June 19, 2022 What web browser/device are you using to access? Are you trying to access using HTTPS by any chance? Link to comment Share on other sites More sharing options...
Deng Posted June 20, 2022 Share Posted June 20, 2022 10 hours ago, rogerb45365 said: I did the factory reset. Now when trying to set up geo filter I’m not getting device error. But I’m getting another error if I try to move the damn circle!!!!! I got that error too, it fixed itself after the reboot. Link to comment Share on other sites More sharing options...
rogerb45365 Posted June 20, 2022 Author Share Posted June 20, 2022 As I said earlier after rebooting it erased all my settings and booted up as if a factory reset was done. But it ran slow. It loaded my config after doing a factory reset. But then started giving me all these other errors. To get it to work I finally had to give up on my old settings and do a factory reset and manually change everything I needed. Every time this thing has an update or crashes it acts stupid after the fact. It resets all my settings. I will not load the saved backups correctly. I also have had connection issues. Which I think I finally eliminated through changing some of the new wireless features that are unstable. I don’t remember what I changed. So I will have to trouble shoot that all over again if it acts up. Again this is my opinion and it’s not just directed at netgear etc. The CEO’s, shareholders and salespeople push the developers to put this stuff out before it’s really ready. I thought I had waited long enough before upgrading. Apparently not. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 20, 2022 Administrators Share Posted June 20, 2022 Just to clarify, are you not having the above error any more and everything is working as expected? Link to comment Share on other sites More sharing options...
rogerb45365 Posted June 20, 2022 Author Share Posted June 20, 2022 Yes, as far of right now I have not encountered another error. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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