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Netduma R2 not working - internet dropping out a lot and DUMAOS not accessible


belmster
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Hello,

My R2 hasn't been working properly for the last few months. Today the internet stopped working altogether so I decided to try going into DUMAOS to see if I could solve it.

Whenever I try to access DUMAOS now it doesn't work and it turns out it just wants to access the BT Smart Hub manager. I have set the BT Smart Hub up properly by putting the R2 into DMZ config and turning wireless off and it worked fine for about a year. Even when plugging directly into the R2 it still brings up BT Smart Hub manager. I have tried resetting, plugging in, wireless - everything, but cannot get onto DUMAOS whatsoever.

Any help would be appreciated. I'm getting quite sick of this router which is a huge regret considering the price.

Many thanks,

Will  

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Welcome to the forum!

How are you connected to the R2, via wired or wireless?

If you're on Windows, can you open a command prompt and enter the command ipconfig, then send over a screenshot of the output?

How are you trying to access the interface, are you going to /dumaos/ or 192.168.77.1?

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