XR1000 unable to change home location for geo filter

[GruntzGaming]

The Geo Filter has my location set in the wrong state. When I try to change it either manually or by typing in the city, I am given this error. Any help would be awesome. 

RPC error 'ERROR_CMDFAIL': Exec '//usr/bin/geoip -f /tmp/geoip_ipc2 -h -a "33" -l "-85"' failed with 1

 

[Netduma Liam]

Welcome to the forum!

Thanks for posting this. Are you able to switch to polygon mode and draw some polygons?

If you then switch back to Radius mode are you then able to change your location?

[GruntzGaming]

I was able to switch and draw however upon completing any shape I am given this new error message. I tried to switch back to radius mode after the error message just to see and I was given the same error I originally posted. 

RPC error 'ERROR_CMDFAIL': Exec '//usr/bin/geoip -P /data/dumaos/rapp-data/com.netdumasoftware.geofilter/data/usr/polygon.json -f /tmp/geoip_ipc2' failed with 1

 

 

[Netduma Liam]

16 hours ago, GruntzGaming said:

I was able to switch and draw however upon completing any shape I am given this new error message. I tried to switch back to radius mode after the error message just to see and I was given the same error I originally posted. 

RPC error 'ERROR_CMDFAIL': Exec '//usr/bin/geoip -P /data/dumaos/rapp-data/com.netdumasoftware.geofilter/data/usr/polygon.json -f /tmp/geoip_ipc2' failed with 1

 

 

OK, if you reboot the XR from the interface, are you then able to set your location normally?

[GruntzGaming]

It worked!! Thank you for the help and awesome customer service.