iphone and netduma r2 problem

[ben8401]

Yes crash 12h13 Qos desactived

[ben8401]

I deactivated the QOS the problem remains the same crash at 12:13

[Netduma Liam]

1 minute ago, ben8401 said:

I deactivated the QOS the problem remains the same crash at 12:13

Great thanks, I've checked the logs and there's some good info so I've given it over to a dev to look at. 

In the mean-time could you please try disabling IPv6 from the LAN and WAN settings, Save those settings, then see if you can reproduce it again.

[ben8401]

ipv6 wan lan desactived crash 12h27 

[Netduma Liam]

31 minutes ago, ben8401 said:

ipv6 wan lan desactived crash 12h27 

OK thank you, I've passed all of this information on to a developer so we'll take a look into this.

[ben8401]

OK, thanks

[ben8401]

hello how long it will take before having a response?

[Netduma Liam]

1 hour ago, ben8401 said:

hello how long it will take before having a response?

I'm afraid I don't know exactly, I can't see that a developer has seen the task and moved it into their queue to look at so I'll let you know as soon as I've heard back from them.

[ben8401]

.ok i asked for a refund and i am sending the router back at the price we are waiting for a finished router and that it works.

[Netduma Liam]

1 hour ago, ben8401 said:

.ok i asked for a refund and i am sending the router back at the price we are waiting for a finished router and that it works.

Sorry to hear that!

If you could send an email over to [email protected] with your original order number and a link to this topic, we can let you know the next steps.

[ben8401]

this and already done I have the address back ect thank you