Geofilter broken in XR1000....help

[jeanclaudedus]

.52.......same issue....

netgear support told me it could be the modem

the worst is that i also have an xr300  and the geofilter works..

 

[Netduma Fraser]

Did you factory reset after downgrading?

It is very unlikely to the modem as it is a DumaOS error.

[jeanclaudedus]

No I try this.. 

[jeanclaudedus]

Works this my XR300.... 

[Netduma Fraser]

Could you change the interface language back to English, then reboot from the interface, wait 2 minutes before accessing and see if it loads then please

[jeanclaudedus]

Not work after reboot 

[jeanclaudedus]

[jeanclaudedus]

DUMAOS version can be the problem? 

[jeanclaudedus]

How can I change dumasOS please 

[Netduma Fraser]

The DumaOS version is tied to the firmware version, you can't upgrade one without the other. Do a factory reset from routerlogin.net/adv_index.htm instead please, then wait 5 minutes, access see if it works

[jeanclaudedus]

not work.................😭

 

i died now or i wait ?

[Netduma Fraser]

You could keep trying downgrading and then factory resetting but it may be best to try and get a replacement through Netgear or the retailer you purchased from

[jeanclaudedus]

thanks

i try try again....

[jeanclaudedus]

hi everybody......very very good news, my geofilter works again but......i never know why ....

[Netduma Fraser]

Tech can be funny sometimes, glad to hear it's working, thanks for the update!