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Moderate nat after firmware update and factory reset


Boom
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Hi 

I played alot of warzone on pc and I have a bt smart hub 2 which was in dmz to the r2. I have just done the latest firmware update and the factory rest afterwards as recommended but am now getting moderate nat type on warzone which was previously always open. This is happening  with geo filter off and on. 

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On 1/3/2022 at 2:37 PM, Boom said:

Hi 

I played alot of warzone on pc and I have a bt smart hub 2 which was in dmz to the r2. I have just done the latest firmware update and the factory rest afterwards as recommended but am now getting moderate nat type on warzone which was previously always open. This is happening  with geo filter off and on. 

Hey, I've moved your topic over to the correct sub-forum.

The issue is likely caused because your R2s IP has changed since the reset. Go back to your BT Smart Hub settings and check which IP address the R2 has, put this IP address in the Smart Hub DMZ.

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