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Internet Disconnects When Using Xbox Series X on WiFI


Tripple

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Hello, I know this might sound strange but I am experiencing an issue whereby when connecting an Xbox Series X to the Netduma via Wi-Fi and then playing Call of Duty Vanguard, about 10 or so minutes into a game the Xbox disconnects from the internet, all other devices then also lose internet access until the Netuma is rebooted. I can access the web interface of the router during this time and ping the device fine, however if I try to ping a global IP such as 8.8.8.8 or generally browse the internet from either a Wi-Fi connected or cable connected device, this fails. I can reproduce the issue every time I play Vanguard on Wi-Fi, oddly this doesn't happen with for example Apex or Warzone. This issue doesn't occur if I connect the Xbox Server X to the Netduma via a cable. Thanks.

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4 hours ago, Tripple said:

Hello, I know this might sound strange but I am experiencing an issue whereby when connecting an Xbox Series X to the Netduma via Wi-Fi and then playing Call of Duty Vanguard, about 10 or so minutes into a game the Xbox disconnects from the internet, all other devices then also lose internet access until the Netuma is rebooted. I can access the web interface of the router during this time and ping the device fine, however if I try to ping a global IP such as 8.8.8.8 or generally browse the internet from either a Wi-Fi connected or cable connected device, this fails. I can reproduce the issue every time I play Vanguard on Wi-Fi, oddly this doesn't happen with for example Apex or Warzone. This issue doesn't occur if I connect the Xbox Server X to the Netduma via a cable. Thanks.

That's very strange. If you're able to access the interface during this time, can you please replicate the problem then grab a copy of the log file from System Information. Once you've got this, please send it over so we can take a look at what might've gone wrong.

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