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uncaught unmatched device


JDS10

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Hi,

 

This is becoming a joke i spend more time resetting my router than using it with this uncaught unmatched device in geo filter and other issues.

 

Just to note which i forgot to mention the wifi password you supplied on my router is wrong as well. This is a pain in the ass when i keep resetting it, which i shouldn't have to do for the price i paid!!!!

 

Can you fix this issue at all to save the hassle of factory reset and then bridging it back

 

Josh 

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That error usually only occurs if you've added a device to the Geo-Filter and then deleted it from the Device Manager so delete it from the Geo-Filter first or wherever you have added it then delete it on the device manager.

You can use the password conversion method here to find what the password will be upon a reset: http://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-my-new-netduma-r2-but-the-wifi-password-doesn-t-work

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