Sivart Posted June 13, 2021 Share Posted June 13, 2021 I’ve been trying to connect my NetDuma R2 after buying it off EBay and I cannot connect on my phone at all. I have an Ethernet connection as of right now but nothing as far as WiFi or even the ability to see it on WiFi. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 13, 2021 Administrators Share Posted June 13, 2021 Hey, welcome to the forum! I'd recommend that you hold the reset button on the router for 30 seconds, release, then wait 2 minutes and then try to connect. There is no way to tell what state the previous user left it in so best to start how you would if you were to buy it directly from us. Link to comment Share on other sites More sharing options...
Sivart Posted June 13, 2021 Author Share Posted June 13, 2021 I've reset it a few times trying to see if that will work but no dice on my end. I can still connect through my PC on ethernet but nothing on wifi. Ive been also trying to access the IP they have in the book but that doesnt work either Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 13, 2021 Administrators Share Posted June 13, 2021 While connected via ethernet to the router open command prompt on your PC, type ipconfig and press enter, then post the results here please Link to comment Share on other sites More sharing options...
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