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Netduma wont connect to internet


MisterTj

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Hello, my name is tj. I got my net Duma r2 yesterday. I tried setting up but it wont connect to the internet. Everything is connected properly. Netdumar2 wifi shows on my laptop, I connected through wired and it shows as well but not connection at all. My gaming set up is in the basement and my xfi cable modem is upstairs, so I have 50 ft ethernet cable in my gaming room. What seems to be the problem? Should I contact Xfinity about this? Should bring my router close to the modem and use the provided ethernet cable from netduma? Please help, I was excited about the router yesterday but I wont be able to use it. Thanks

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