slower upload and download speeds xr500

[DocDillinger]

I recently bought the xr500. I have verizon fios and i used the g1100 prior with the gigabit package. Since i made the switch my speeds stay at 92.00mbps for both up and download Ive done everything from rebooting the ont factory resetting the xr500 and nothing changes and i manually put my speeds in Qos. Need help!!!!!

 

 

[Netduma Fraser]

Hey, welcome to the forum!

Sorry to hear you're having this issue. It sounds like ethernet cables, could you provide a screenshot of the table view of the Device Manager please and post it here?

[DocDillinger]

[DocDillinger]

when i had the g1100 my speeds where fine 

[Netduma Fraser]

Thanks for that, in the top left of the Device Manager click the 3 line option menu and select table view and then provide a screenshot of the top part of that page please

[DocDillinger]

[DocDillinger]

Okay i sent it.

[DocDillinger]

okay replaced the main line to a cat6 and speeds for the router went up. But now 2 ports that have cat6 lines cap out 100. I notice my consoles have great download but upload is still low . Like it will 800dwn and 97up im not sure why its doing that.

[Netduma Fraser]

Yeah you have 3 ethernet cables which are capped at 100Mbps so you will need to replace them also to see your proper speeds. Console speed tests aren't hugely accurate, what do you get on a wired PC?

[DocDillinger]

this is the pc test its weird because my pc is port 1 and it says its capped at 100

[DocDillinger]

[Netduma Fraser]

There is an aesthetic issue where the ports appear reversed so it will actually be port 4 technically that DumaOS sees as your PC being connected to and vice versa