HeyYoAndy Posted March 5, 2021 Share Posted March 5, 2021 When I access the geo-filter map, I'm unable to select the location of my home or even use the polygons to select a radius. Seems like the OS keep loading incorrectly. Also every time I access this Rapp, the welcome tour feature always comes up but it doesn't work. There's also a message at the bottom that should not be there. I've tried resetting my router about 5 times and have factory reset another 5, and even tried installing the latest update another 5 times. Here's an image of what I see: As I mentioned, when I click the red buttons to change the pin, it doesn't do anything so it has me stuck to that location which is like 5000 miles away from me. When I try to factory reset from Advance Settings, nothing happens after clicking the action, so I do it from behind the router. I received the router yesterday, so I'm not sure if this is a faulty device or if there's a way to re-install the OS on the router other than Factory Reset. By the way, the internet connection works fine. Thanks for your help. log-1614909665672.txt Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 5, 2021 Share Posted March 5, 2021 Welcome to the forum! That's very odd, could you please try clearing your browser cache? Are you seeing this across all browsers? Perhaps try an incognito window? Link to comment Share on other sites More sharing options...
HeyYoAndy Posted March 5, 2021 Author Share Posted March 5, 2021 Thanks Liam, that did it. Easy fix. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.