Locked Out of Router

[kBOTTY4242]

I am unable to connect to my router. I tried factory resetting it by holding the pin in the hole for 30 secs and using the password on the bottom of the router and that didnt help either.

 

[Netduma Fraser]

Can you try the password conversion method here please and see if it allows you in then? http://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-my-new-netduma-r2-but-the-wifi-password-doesn-t-work