kBOTTY4242 Posted February 26, 2021 Share Posted February 26, 2021 I am unable to connect to my router. I tried factory resetting it by holding the pin in the hole for 30 secs and using the password on the bottom of the router and that didnt help either. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 26, 2021 Administrators Share Posted February 26, 2021 Can you try the password conversion method here please and see if it allows you in then? http://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-my-new-netduma-r2-but-the-wifi-password-doesn-t-work Link to comment Share on other sites More sharing options...
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