Geofilter not detecting any hosts or connections - Home Hub 3000 Fiber modem

[despised]

So, recently I upgraded my internet.  Before I upgraded, I was using a cable modem, router directly connected to the modem.  Geofilter worked fine, detected hosts, showed pings, etc.

I upgraded my service to Bell Fibe, which uses a Home Hub 3000 modem/router combo.  This router has a feature called Advanced DMZ, which allows you to bypass the router function, and provide a direct public IP to the router, and bypass all the routing features of the Router/Modem.  All of this works just fine, I have no connection issues and a public IP on my router.  The only difference is, the Geofilter doesn't detect any hosts at all.  Autoping no longer works, nor any server detection of any kind.  Everything else seems to work fine (other than some known WiFi speed issues). Any suggestions on this?

[Netduma Fraser]

Follow these steps and it should work:

1. Hard turn off the console
2. Remove the device from the Geo-Filter
3. Flush the cloud
4. Re-add the device to the Geo-Filter
5. Setup your settings
6. Wait 2 minutes
7. Boot up the game

[despised]

This worked perfectly. Thank you.

[Netduma Fraser]

Great to hear that, thanks for the update! As it resolved your issue I'll close the topic. Feel free to open another if needed and we'll be happy to help!