Tony Zhao Posted January 23, 2021 Posted January 23, 2021 Yeah so after 4 months of using the R2 I my internet started to disconnect and I reset the router like 3 times already I need help
Administrators Netduma Fraser Posted January 23, 2021 Administrators Posted January 23, 2021 Sorry to hear you're having this issue. I would highly recommend you upgrade to the latest firmware here: https://forum.netduma.com/topic/33236-announcement-new-r2-firmware-30179/?do=getNewComment and then do a factory reset and see if that resolves your issue.
Tony Zhao Posted January 23, 2021 Author Posted January 23, 2021 I already done that and it didnt work
Administrators Netduma Fraser Posted January 23, 2021 Administrators Posted January 23, 2021 How often is it disconnecting? What is your exact physical setup - i.e. what is the R2 connected to and what is the model of the modem/router?
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