Luis21 Posted January 9, 2021 Share Posted January 9, 2021 I did every step by the book but it doesn't connect when I put the password in the wifi Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9, 2021 Administrators Share Posted January 9, 2021 Hey, welcome to the forum! Sorry to hear you're having this issue. Please follow this guide to get it working: http://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-the-r2-but-the-wifi-password-doesn-t-work Link to comment Share on other sites More sharing options...
Luis21 Posted January 10, 2021 Author Share Posted January 10, 2021 Hi again ! I was available to connect it to the wifi but now when I type the IP address on the web browser it doesn't connect or says "its taking to long" to connect to that Link to comment Share on other sites More sharing options...
Luis21 Posted January 10, 2021 Author Share Posted January 10, 2021 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 10, 2021 Administrators Share Posted January 10, 2021 On your PC open command prompt and type ipconfig then press enter and post the results here please. Link to comment Share on other sites More sharing options...
Luis21 Posted January 11, 2021 Author Share Posted January 11, 2021 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 11, 2021 Administrators Share Posted January 11, 2021 Could you disable IPv6 on your PC please and then try accessing again? Link to comment Share on other sites More sharing options...
Luis21 Posted January 11, 2021 Author Share Posted January 11, 2021 I got it to access the IP address and did the setup wizard but now my laptop doesn't have internet connection or wifi Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 11, 2021 Administrators Share Posted January 11, 2021 25 minutes ago, Luis21 said: I got it to access the IP address and did the setup wizard but now my laptop doesn't have internet connection or wifi When you went through the setup wizard did it detect an internet connection? Is it just the laptop that doesn't have internet? Link to comment Share on other sites More sharing options...
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